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Seller Protections are in place for sellers impacted by Hurricane Beryl
UPDATE: We are continuing to track Hurricane Beryl and are actively updating protections as the storm tracks through the Northeastern United States.
As Hurricane Beryl and its effects continue to impact Texas and the Southeast, we are extending protections as needed.
As always, our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping delays for items already shipped or difficulties getting sold items to your carrier.
If your business is impacted, eBay will automatically protect your seller performance, including:
- Your Late Shipment Rate (LSR) defects
- Your valid tracking upload rate
- Item Not Received (INR) cases due to late delivery along with any Negative or Neutral Feedback if you uploaded tracking before the case was opened and have a physical scan from the carrier
We’re continuing to make necessary adjustments to delivery date estimates so that your buyers have accurate expectations.
As always, thank you for selling on eBay.
The eBay Shipping Team
