The seller profile ID is not valid, The seller is not BP opted in.
I try to publish my offers on the uk sandbox. When i create the fullfilment, return and payment policies i get this response: "Invalid policy ID. The seller profile ID is not valid"
When i try to create again it says that the policy alread exists. but when i try to get my policy or publish my offer i get the following response:
"longMessage":"The seller profile ID is not valid"
"value":"The seller is not BP opted in."
What does this mean? I've already created a new seller account but with no avail.
Kind regards,
Mick
mihigh-63
Posted 3 years ago·Last reply 3 years ago
4 comments
californiabro
·3 years agooptInToProgram passing in
for some UK users also seems to be failing in production. (500 internal server error) I wonder if there are issues with that right now on the UK side?
five_notch_trading_post
·3 years agoSame answer as other post:
On the old forum I believe there was a link to something like bizpolicy.sandbox.ebay.something that allowed you to opt in.. Not sure if it is still there or working though.
Alternatively the optInToProgram, getOptedInPrograms operationIDs from Account v1 might help, but I have not tested them as I am already opted in. The programType needs to have SELLING_POLICY_MANAGEMENT in it.
I think developer support used to also do it manually as well.
subasghimir_3
·3 years agoAre you able to retrive it now? As I am also having trouble fetching or creating policies.
mihigh-63
OP3 years agoThis is the payload i'm sending with the fulfillment policy:
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES"
}
],
"marketplaceId": "EBAY_GB",
"name": "Other courier",
"globalShipping": "false",
"handlingTime": {
"unit" : "DAY",
"value" : "1"
},
"shippingOptions": [
{
"costType": "FLAT_RATE",
"optionType": "DOMESTIC",
"shippingServices": [
{
"freeShipping": "true",
"shippingCarrierCode": "Other",
"shippingServiceCode": "UK_OtherCourier"
}
]
}
]
}