All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
    • Special CategoriesChevronRightIcon
    • eBay Developers ProgramChevronRightIcon
    • RESTful Sell APIsChevronRightIcon
    • Account, Inventory, Catalog and ComplianceChevronRightIcon
    The GetMyeBaySelling API and the ActiveList CSV show different item lists

    Hello,

    I am an eBay seller, and I rely on the API for my inventory management. My process involves using the GetMyeBaySelling call from the Trading API to retrieve my current ActiveList. I then check this list against our internal system and end any listings that are out of stock.

    Recently, I encountered a problem where an item that should have been out of stock was sold.

    Upon investigation, I discovered that the GetMyeBaySelling API was not returning all of my active listings, causing some items to be missing from the API response. I realized this because the list from the API was different from the ActiveList I downloaded as a CSV file from Seller Hub—the CSV file was complete and included all items. I also checked my pagination logic, but it was working correctly.

    As a temporary solution, I have manually ended all the items that appeared in the CSV file but were missing from the API results.

    My question is: Is this a known issue with the GetMyeBaySelling API that may still be occurring? I am concerned about this happening again.

    Any information or advice you could provide on this matter would be greatly appreciated.

    Thank you for your help.

    japan_premium_vintage
    japan_premium_vintage
    Posted 1 year ago·Last reply 11 months ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    tpn87

    tpn87

    ·11 months ago
    View listings

    I was able to resolve this using GetSellerList.

    https://developer.ebay.com/support/kb-article?KBid=477

                                           
    tpn87

    tpn87

    ·11 months ago
    View listings

    I'm also seeing GetMyeBaySelling API is not returning all active listings. Just started happening a couple of days ago. Were you able to find a resolution?

                                           
                                                                                     
    •                                                              
    •                                                              
    •