Please Help Me Get My eBay Account Reinstated
Summary: careofbrands shares their distress over their eBay account being suspended after a few returns despite having 89 positive reviews and no open cases. They are seeking help to get their account reinstated since it is their main source of income. highendclothings asks for updates and shares their own experience of having their account restricted. lacemaker3 advises that a BBE evaluation won't be redone unless there are new transactions and suggests checking if the account is marked as "permanently restricted," as there's a chance for reactivation if it isn't.
Hi all members,
My eBay account was suspended on May 25, and my payouts have been on hold for over two months. I’m really struggling because eBay was my main source of work and income.
My account was suspended after just 3 returns. I have 89 positive reviews, and I fully refunded those customers. There are currently no open cases against my account. I’ve also worked hard to improve my BBE rate, and my ratio has now gone down.
This situation has caused me a lot of stress and anxiety. I’m simply asking for a fair review of my account and a chance to get back to selling. I’m willing to follow all eBay policies and take any necessary steps to improve my performance.
Please, eBay, review my account and help me get reinstated so I can continue running my business. I would truly appreciate any guidance or help from the community.
Thanks,
Hamad
highendclothings
·3 weeks agoHI
any update regarding your account as there is 3 month already passed have you try to contact the ebay as now the BBE defect will be out of the period check by ebay
lacemaker3
·3 weeks ago · Edited@highendclothings , eBay will not do the BBE evaluation again, unless there are new transactions that were sold during the evaluation period.
So once a seller has lost their selling privileges (as the oP has), it is too late.
@careofbrands , I'm sorry, but there is no manual review possible for BBE suspensions. They are completely automatic, and once an account has lost selling privileges, you can't get them back.
highendclothings
·3 weeks agomy account is restricted on 9 September
for some order of June any July
my account get order until 13 September and as per the calculation my bbe will be as per market average by 27 October as i have selling order until 13 September so the 12 week evalution fall from August, September , October and there is no problem in these 3 month also i have orders in the month of August and September then is there any chance of my account activation again
lacemaker3
·3 weeks ago · EditedWhat does it say on your BBE Dashboard?
As long as it does NOT say "permanently restricted", then yes there is a chance that your account will be reactivated. If your numbers are good enough, it will be done automatically, with no manual review.