Items not being marked sold
Hello,
We're using the API in the standard flow outlined in the documentation:
- The createOrReplaceInventoryItem call to create the inventory item record;
- The createOffer call to add details of the listing, including price, eBay marketplace, eBay category, quantity, and listing polices (payment, fulfillment, and return policy);
- The publishOffer call to activate the offer on the eBay marketplace.
This works fine and the listings go up and work as expected.
The only problem is when the item is sold - we are selling single items, there will never be an instance where we need to have a stock of more than 1.
When the item is sold the listing still stays as Active, with the remaining Good 'Till Cancelled time remaining, so my "sold" listing has no stock and 18 or so days remaining.
How do we get that listing to be marked as Sold, rather than using the withdrawOffer endpoint which would in theory mark it as "ended"?
Any feedback on how this post-selling process works would be excellent, thank you!
joshfranklin2009
Posted 2 years ago·Last reply 2 years ago
2 comments
tezdeepthi
·2 years agoHi @joshfranklin2009 ,
When the item is sold, it should have This item is out of stock banner on item page since Good till cancel is enabled.
Would you kindly let us know where are you seeing the status as active and where do you want to reflect it as Sold.
Thank you.
Regards,
eBay Support Team
znts-wholesale-global
·2 years agoWhen I run of of stock, I unpublish the offer.