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Account, Inventory, Catalog and Compliance | eBay Community

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RESTful Sell APIs

Account, Inventory, Catalog and Compliance

Created May 5, 2026

0 members

385 discussions

vintagetonew07
Selling on more than one Marketplace
I need to import my listing to my Etsy store. Which Integration is best to use.
yesterday at 1:20 AM
0
shemoy._39
eBay Says My Account Has Contradictory Information but Won't Tell Me What It Is

Hi everyone, I'm looking for some advice because I'm really confused about what's happening with my account. Today I created my very first eBay listing for a Lenovo Legion gaming laptop. A little while later, I received an email saying my selling activity had been temporarily restricted while eBay reviews concerns about my seller account. The email says I need to verify my account within 30 days or it may be suspended. I immediately called eBay support. The representative put me on hold to review my account. When he returned, he said he couldn't discuss the issue. I asked how I was supposed to resolve it if he couldn't tell me what was wrong. The only thing he mentioned was that there was "contradictory information" on my account. When I asked what information was contradictory, the call was disconnected. The only changes I made before creating my listing were updating my address and region because I temporarily moved from my home country to the United States for about 2 months now. Everything else on my account is accurate. I'm genuinely trying to resolve this and verify my account, but I don't know what information needs to be corrected if no one will tell me. Has anyone experienced something similar after moving countries or updating their address? What steps did you take to get your account reinstated? Any advice would be greatly appreciated. Thanks!
1 week ago
0
northeasternaura
Founder
I WENT TO JAIL!
It's true. I got in a fight, spent 1 month in county jail. Why bring this up? My Seller Preformance. SOS! I've been out since the 23rdish or so of May. The orders placed while I was locked up have been refunded. This account is nearly impossible to sell items on. I have over 110+ listings. Sure, can't advertise is a huge part of that. How about a buyer stumbling across my item for sale? That's almost an unspeakable scenario any longer. It's almost as if an eBay employee made some computing adjustments. I'm actively on the site everyday uploading, cleaning up old listings. I have over 6 garbage bags of unlisted clothes, about 20 pairs of unlisted shoes, floormats, tennis rackets, a baseball bat , glove, suitcases, laptop bags, etc.. Ready to be listed. Staring right at me. I'm unsure if I should even waste my time listing them on this platform. I've had thoughts of lising on Depop, Poshmark, Mercari, FB Market, then eBay last.. If I get around to it. I keep telling myself all these hours I've been putting in will pay off. I need eBay to actually step in and have a look at this account. 17 years, no prior history of this "behavior". Buyers were refunded, no one was harmed. (Although that is an inconvience for buyers, I'd agree) On the 20th of June you had a 2nd look at my account. Your team decided to leave it in the Poor Seller Standing. How? Every item since I've returned is back to the usual 1 day shipping, couple that with 100% positive feedback. I'm about to list things for free. Just to get the sales. Which in tern will result in healthy numbers up, crumby numbers, down. If anyone from eBay see's this and found it in their heart to have a look at this account, I'd truly appreciate it. I'm not going to get my hopes up. It's back to the drawing bored. Get sales with no advertising + a possible computing adjustment to bury me in the backpages. (Was ALWAYS kind when dealing with eBay reps. Thats just the best conclusion I can come up with. Either that or every trouble shooting method of listing the perfect title/description has failed, and I'm just the worse seller on this planet. Haha, could be the case. Thank you for allowing me to vent. This has been an ongoing thorn in my side for months now. Seller Preformance adjustment, this may result in a $5.00 and lower sale. I'm going to eat some dinner and have a think. Hope you're all well and doing successful. Open to any suggestions/advice. If anyone has dealt with anything similar, feel free to share your story. Stay well, eBay crew. Talk soon! -NorthEasternAura or NEA
2 weeks agolast reply 2 weeks ago
1
coppercat89012
How can I find the listing date on sold items?
Had a sale today and the item is not where my inventory system says it is. If I can locate origingal listing date I can find other items listed that date and hopefully find the item as most items are kept together.
2 weeks agolast reply 2 weeks ago
1
me2youfinds
Below standard help
Okay so my account has been on below standards for almost 2 months now because my seller resolution is at 3.2 but everything else is at top rated seller. I have zero negative feedback. I don't ship late. I got this because eBay told me to do something and let them step in and they didn't go my way and got me in trouble that way. My question is after 2 months are there going to be any more restrictions besides the loss of promoting and I'm assuming views are down. I do have one of the issues falling off in a few months if I can't get it to a thousand sales in a year which I'm about almost there. Any help would be gratefully appreciated. On reassuring that nothing else is going to be taken towards me like suspension or making my account to only 250 .
3 weeks agolast reply 3 weeks ago
1
steve10931
How to completely disable/remove seller status and payout method?
I briefly tried selling, added a payout bank account, then changed my mind and deleted the listing. I did not sell anything, I do not want to sell anything again. I only want to use the account for buying, but eBay refuses to let me delete the payout method. It forces me to keep a bank account linked. I have zero listings, zero subscriptions, zero balance. There is nothing seller-related active. Is there any way to fully disable the seller side and remove the payout bank account? Ebay Support has not helped. Looking for any method to completely revert the account to buyer-only. Thanks.
3 weeks ago
0
carttodoorstep
Invalid date of birth
When I try to convert my eBay buyer account into a seller account and enter my date of birth, I receive an "Invalid date of birth" error message (please see the attached screenshots). Does anyone know how to resolve this issue? Any help would be greatly appreciated.

3 weeks ago
0
southern_5393
Fraudulent Account
Good day all, A stranger opened an eBay account and provided my email address. Is there any way to get ahold of a person at eBay for them to help? Many thanks in advance!
Jun 16, 2026 at 10:40 PMlast reply Jun 16, 2026 at 11:09 PM
2
seller_news_team
The Community site will be read-only from June 11 - 15
Read more here: https://community.ebay.com/t5/Announcements/New-Platform-Same-Amazing-Community/ba-p/35635703
1 month ago
0
totaldisasteroutfitters
Production user token missing sell.inventory scope - errorId 2004 ACCESS on createInventoryLocation
Hello, I'm trying to use the Sell Inventory API in Production but consistently get an ACCESS error, and I believe my user token isn't being granted the sell.inventory scope. What works: - My Production keyset is active (I completed the Marketplace Account Deletion exemption). - My OAuth Scopes page confirms my app is granted both sell.inventory and sell.inventory.readonly. - I am a registered seller. - The Account API works fine with my token - I successfully created payment, return, and fulfillment business policies using the same token. What fails: When I call: PUT https://api.ebay.com/sell/inventory/v1/location/warehouse_test_001 with headers: Authorization: Bearer <token> Content-Type: application/json Content-Language: de-DE and a valid location body, I get: HTTP 400 {"errors":[{"errorId":2004,"domain":"ACCESS","category":"REQUEST", "message":"Invalid request","longMessage":"The request has errors."}]} My question: I am generating the user token using the "Sign in to Production for OAuth" button in the developer portal. Does that button grant all of my app's scopes (including sell.inventory), or do I need to use the authorization code grant flow with the scope explicitly specified? If so, can you confirm the correct authorization URL and scope format for my keyset? My App ID (Client ID) is: keineAhn-listingn-PRD-2a93a6a15-11f280b4 Thank you.
1 month ago
0
chaowenguo
why https://api.ebay.com/sell/inventory/v1/bulk_update_price_quantity not update the quantity of sku
await globalThis.fetch(' https://api.ebay.com/sell/inventory/v1/bulk_update_price_quantity ', {method:'post', headers:{authorization:'Bearer ' + accessToken, 'content-type':'application/json', 'accept-language':'en-US'}, body:globalThis.JSON.stringify({requests:[{sku:order.lineItems.at(0).sku, shipToLocationAvailability:{quantity:2}}]})}).then(_ => _.json()) { responses: [ { statusCode: 200, sku: '389929599224-11' } ] } why the quantity of sku 389929599224-11 still 1 not 2
1 month agolast reply 1 month ago
1
chaowenguo
I want to auto update quantity after my shoes are sell using the rest api
https://developer.ebay.com/api-docs/sell/inventory/resources/inventory_item/methods/createOrReplaceInventoryItem i try the above example. but my question is what is sku? I defined it? If I do not define it, will ebay set a value to it? If ebay set a value to it, how to get the value?
1 month agolast reply 1 month ago
2

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