Listed as like new when it was not like new...Just as the OP said
already (this is what the word 'conceded' means)... Even if the OP made
a mistake in the listing, so what? They tried to put it right and eBay
should be prepared to acknowledge that es...
... the buyer is correct and you were wrong.Correct in what exactly? The
OP already conceded they made a mistake; so you can't mean that? Or
perhaps you mean that the buyer is correct to leave a negative rating
even though the seller has attempted to...
Apart from using another browser, it is possible to double-check how
well listings are displayed by opening them in a private tab or window.
The likelihood is that this will 'solve' the problem. This effectively
puts the issue down to cookies. Indeed...