A seller can only open once case and for some reason, instead of
cancelling, he opened UPI case. Meaning you need to pay for the item or
you will get a strike. One strike will not affect your eBay
bidding/buying. Why did you purchase the item if you ...
Don't worry about feedback. Go open an eBay case. (Obviously the
insurance claim will be denied due to horrid packing.)And yes, it is
heartbreaking that items survive intact for long periods, and then they
get shipped by incompetent eBay sellers...