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Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 253 Views
  • 0 replies
  • 6 helpful

EL ARTÍCULO NUNCA SE ENTREGÓ Y EBAY ME NEGÓ EL REEMBOLSO

Compré el 30 de marzo de 2024 un reloj tag heuer por US 1.205, el vendedor lo envió con DHL, los cuales nunca se contactaron conmigo y le informaron al vendedor que me negué a recibir el producto, lo cual no es cierto, luego de muchos intentos de sol...

User avatar by Enthusiast
  • 6 Views
  • 2 replies
  • 0 helpful

Charged more for shipping than paid

I sold an item with calculated shipping. It’s going international and it’s charging me more than what the buyer paid. With eBay international standard shipping.

User avatar by Adventurer
  • 66 Views
  • 7 replies
  • 0 helpful

shipping from address on eBay label is wrong

My shipping label has my old address as the shipping from address. I corrected it already in my eBay personal profile section, but the shipping label has already been printed out with my old shipping from address. The buyer address is correct. Can I ...

User avatar by Adventurer
  • 73 Views
  • 6 replies
  • 0 helpful

combined orders on a packing slip

Hi everyone, It took me 3 years but I made it. Lol I got my first customer that ordered more than one item. I would like to send them one packing slip. How do I combine the two on a packing slip? It was easy to combine the two in shipping. It must be...

package hasn't arrive (over 25 days)

hello, recently i bought an item from a friend from belgium, i live in UAE. i have paid for the item on april 1 and he shipped the item immediately the next day. around 5 days after shipping he deleted/suspended his ebay account. the item still hasn'...

User avatar by Enthusiast
  • 247 Views
  • 19 replies
  • 0 helpful

USPS didn’t deliver my package to me

So, I won two items from an eBay seller, who I’m assuming did combined shipping. USPS says they delivered the package to front desk/mailroom/recepionist. I live in apartments, and my leasing office doesn’t accept packages, and I checked with them jus...

ebay wants proof of their own tracking?

Ebay has restricted my seller account including payouts to ask me for “proof of delivery” of the items I have sold. the only proof comes by the tracking attached to labels THAT EBAY sold me and generated and that they already post to each sale. as su...

7 days not scanned should be 10

I wish eBay would change the rules and allow the USPS to go 10 days without a scan before there is a problem. One week is just too short. In my experience of just one year shipping USPS exclusively, one week is too short if you have a buyer who opens...

E-bay labels

I got an email from E-bay saying that I have to start buying my labels through them so the shipping cost will be cheaper to my buyers. Right now, I use Avery label 27900 and print my labels through USPS.My question is will I be able to use the same A...

Resolved! Ebay Standard Envelope Claims- How does it work?

I have a shipment that only shows a single scan from the accepting post office and nothing else. Tomorrow is the date given to the buyer as the last delivery date. When can a claim be submitted? Is this done by the buyer or me? Does ebay reimburse th...

USPS losing more packages, 8 just this week.

I'm facing significant challenges with USPS losing packages, and it's becoming increasingly frustrating. Just this week, 9 packages have entered the "In Transit to Next Facility, Arriving Late" status, in essence LOST. To make matters worse, a $500.0...

Free shipping on items 2-10

I can't post my 10 items to sell and select $10 shipping for the first item and free for each additional. It charges $10 for each item, which is ridiculous. There is no option to select a fixed shipping cost for 1-10 items. If I choose fixed shipping...

User avatar by Adventurer
  • 63 Views
  • 2 replies
  • 0 helpful