Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...
This is more of a rant than question. This month I've had ebay ending a few listings because of "Your listing didn't follow our Jewelry policy. Fine jewelry and fashion jewelry must be listed in the correct category."There is someone at ebay who clea...
I have a buyer who purchased 10 items separately & was shipped with one tracking number. Ebay incorrectly is docking me for all 10 as "missing on time tracking or carrier scan". This is incorrect. The complete tracking history is available thru USPS....
Many of us that use USPS as our shipping have noticed that it just keeps getting less and less dependable. More and more packages are getting delayed and even worse, lost. It is significantly affecting our buyer's experiences in a negative way and in...
Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...
Got my first negative feedback after 1.4k items sold - buyer was mad he couldn’t use his gift card at my store. Provided no other information other than his gift cards didn’t work. I asked eBay to remove this nonsense and they declined claiming it di...
Has anybody experienced a tremendous drop in sales over the last two months?"
Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...
recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...
Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...
I sent a product to the customer several days ago, but it isnt showing as shipped in the system. Also, a different product was mailed out the same day as a seperate order, and the one order shows an update in shipping and not the other
When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...
Hello everyone, I am a newish seller here and unfortunately I've already had an issue arise with a buyer. It started out when she bought 3 of my items dirt cheap and then started complaining about the shipping cost. I did the best I could on it and I...
I have been selling on eBay for 3 years now and they have taken some items down saying it was counterfeit I get my items from a government auction that by law can’t even sell me counterfeit items eBay can’t even help me when I talked to them I told t...
Can anyone confirm the relationship between store subscription level vs. visibility and traffic/sales? We've had an Anchor Store subscription for 8 or 9 years and decided to downgrade to Premium as of May 1st.Since then we've seen a substantial drop ...
I've noticed that USPS Ground Advantage over the past 45 days or so is sometimes taking 8-9 days in some cases to be delivered causing my late shipment rate to vault above 3%. It would be my hope that eBay starts taking notice of this. I've always fe...
