cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

eBay asking me I have to Ship on Thanksgiving

Hello,

I have started offering Same Day Shipping this year, after Label Day.

I set muy cutoff time Noon from M to F, I have more than 60 days selling with no problem...until thanksgiving holiday...

For some reason Ebay showed me I had to ship on Nov 23.

I work with USPS so of course they were closed, and my orders were marked as Late.

I wrote eBay, they sent me this reply:

"Upon reviewing the situation, I found your account is setup to offer same day shipping, and the 'Set your working days and cut-offs for same day dispatch', was setup to still ship items on Thanksgiving. In this situation, we will be unable to remove the marks for adding tracking late. However, you may want to make adjustments to this setting for the future holidays coming up. You may make the correction from this link:
https://www.ebay.com/ship/cutoff "

 

Any one knows where can I set that I don't work on Holidays?

 

Message 1 of 1
latest reply
0 REPLIES 0