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OMG, I am so angry and frustrated right now. Would love some suggestions...I sold an item to a scammer and now I'm supposed to refund him????I opened item from new box and sent pictures of item in brand new condition then replaced in manufacturers bo...
I have a package that's been "awaiting delivery scan" since 2/14. The buyer already filed INRs and won. I've since filed a research case (that closed immediately the next day), a missing mail search (no update at all), and an additional research case...
I learned a lesson about FedEx smart post today that I thought I would share. To save a couple of dollars on a large box I selected the Smart Post Option, It has been over a week and the package has been sitting in Rockford, ILL. for 5 days now. I ca...
How can a buyer cancel a return request after seller sent a return label? The buyer decided she liked the item, however I approved the return and sent buyer a Return Shipping Label. I cannot find any information on resolving this issue. I cannot find...
I recently purchased a low value item (<$20) on eBay and the seller said that returns were possible. As it turned out, the item did not fit my equipment, so I proceeded to return it. eBay said that the return cost would be about $100.00!!!!!!! I canc...
I've been selling some old pokemon cards lately. I know there is a new option to send cards in paper envelopes for less than $1, but since most of my cards are in the 30-90 dollar range I don't feel comfortable with this and have been setting them wi...
I recently sold three foreign bills on this site the first bill sold grouped up when the invoice was sent but the tracking information was not uploaded on the other 2 bills which of course were sent in one pack to be kind to the customer. Now my dash...
I am trying to list an item for domestic shipment only. I am stuck in an error message loop. I have indicated no international sales. I have unchecked the box for GSP. This doesn't seem to matter. When I do a preview of the listing, it shows shipping...
Hi.since 24.March.2021, I got message from seller told me he was refunded me, and I saw inside purchase history this message shows up ( you are partially refunded ), but I didn't receive anything to my debit card ( my card hasn't an IBAN number ) and...
I have a had a few returns opened in the past months where the buyer was given two weeks to send back an item on an open return and without any intervention the case stayed open past two weeks giving the buyer even more time to start the return. For ...
About 95% of our products ship from a central warehouse, so that is what our default shipping location/address/info is set to print. On the old system for printing invoices/labels there was a drop down box to change where it was shipping from. There ...
I will be attempting to sell for the first time. The item for sale will be shipped in two boxes, and I am having the buyer pay the shipping fees. I'm not sure how to handle this. (I will be participating in a seller's meeting next month, but thought ...
Hello everyone. I've been a member of eBay for quite a while and I've never encountered anything like this. I'm sure it's just a little problem with shipping but I wanna play it safe by asking for advice here. Today, about 10 hours ago, I bought some...
Since using MP I am having issues with double labels. I select how I want to pay for for labels and every time I use PayPal I am now seeing two tracking and two labels. Never happened over the many, many years I have been using PayPal. Now with MP I ...
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