Shipping

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Resolved! Label Purchased, not printed

Hello. I purchased a label too quickly. I thought I'd get options to add insurance or choose another shipping option. I didn't. Anyway, I didn't print it, thinking I'd be able to change options (not realizing it was already purchased). How can I prin...

Issue has been resolved

Ebay Messed my return shipping

I haven't used ebay for selling in a long time but I thought I'd try selling something again and I recently sold an item on Ebay and printed the Fedex shipping label.....from Ebay. I sent it after checking the "send to" buyers address...it was correc...

shipping

When shipping an item does the buyer get the tracking?

No Way to View Previously Purchased Return Labels?

Hey all,I recently had to complete a return for an item for which I purchased a return label through eBay. eBay's return system was providing me the tracking details while it was en route to my location, but now that I've provided a refund, I can't f...

Late Shipping Defect Due to Post Office Errors

I was checking my seller dashboard, and noticed that I was recently dinged for a late delivery. I felt it had to be an error as I always ship within my stated handling time, which is 2 business days although I generally ship by the next day business ...

Shipsaver - Not Recommended but who is?

For anyone looking for a cheaper insurance out there for their boxes, I cannot recommend Shipsaver. I have spent a lot of money with them - but their service is lacking and their underwriters - non-existent. IF - you ship multiple listings items in o...

Is there a new USPS damage claim return process?

Is there a new process for filing a USPS claim? The usps website states - Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing re...

I am having difficulty getting combined shipping for my customers. Why is it so difficult?

I have been around forever on Ebay and this problem continues to pop up when I am doing a lot of selling at one time. I have repeat customer who are buying many items at one time. I am currently having a 52 item auction and the three that closed toda...

Do I get penalized if I cancel a sale due to an issue with the address provided by the buyer?

eBay would not allow me tp purchase a shipping label unless the address provided be buyer was fixed.I contacted the buyer and received a different address entirely. eBay clearly stated to me that there would be no seller protection if the address was...

Resolved! No More Parcel Select Shipping?

Im sorry if this topic has been repeated, but I took a long break from selling and came back and I no longer see the option to ship packages under USPS ground (parcel select). The options are all priority. What happened? Can I get that option back?

Resolved! USPS shipping delays

Anyone else having issues with USPS tracking showing packages not moving? I have 15 packages I have already requested USPS to locate this month, they did and the packages moved to the next distribution center and have been sitting there for 4 days ag...

International Letter rate: how to print those labels now?

Up until today, PayPal had that option, which cost the same as if using stamps, but with a tracking within the US. Now, ShipStation is the partner of PayPal shipping, and they don`t have or will have that option (I had a chat with them). I am not goi...

AUS/NZ E-Mails from Shipping Team

eBay has made efforts to e-mail sellers after orders from Australia and New Zealand come through with information about shipping during the USPS suspension. The e-mail is titled "How to ship to your buyers in Australia and New Zealand" The general e-...

Ebay hiding tracking information on International Standard?

Ive been using the GSP/Interantional Standard shipping , and Ive noticed many times ,when an international buyer opens a nonreceipt claim, that after I add the tracking number to the claim, it will no longer show the movement history of the package. ...