Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Woo commerce wants package dimensions.

Starting this morning when I try to list something using Woo it gives me an error. "Error: Package dimensions are missing. (#21920415) The package dimensions required for calculated shipping are missing. Provide valid numbers for the dimensions." I'v...

New Discounted Shipping Change

I am confused about the change in shipping discounts for calculated shipping. I received an email about this change. Can someone explain the pros and cons? Thank you!

Any way to make sense of UPS price adjustments?

I received this UPS price adjustment for a UPS Ground label printed through Ebay. Per the price adjustment information, the "billable weight by carrier" is the same as the weight I entered -- 5 lbs. So I don't understand why the price was increased b...

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UPS Claims Not Accepted

eBay we need your help. I spent two hours on phone today. UPS site will not allow claim submission. It does not matter if you are 3rd party, channel partner, or shipper. I spend more time on phone with eBay agent. It is not possible to file a UPS cla...

Shipping

I sold 16 pairs of earrings and want to ship it one package, how do a label for that ?

Resolved! USPS ATLANTA DISTRIBUTION CENTER

There is a huge issue at the Atlanta USPS Distribution Center. There has been no movement on my last 3 orders. I spoke with a representative and, as they are saying on the news, expect to experience long delays. It may be weeks before this is resolve...

User avatar by Adventurer
  • 191 Views
  • 5 replies
  • 1 helpful

New default shipping rates email/message

Just received an email that the default shipping rates are going into effect, and will show eBay label discount shipping rates to the buyer. I do not inflate shipping rates, and frequently refund excess charges. Since eBay takes their % off shipping ...

User avatar by Adventurer
  • 201 Views
  • 1 replies
  • 0 helpful
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