Shipping

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Resolved! Default Shipping Rates

If I don't change to discounted shipping rates, will those accounts that change to that show that it's discounted shipping? Then would that mean that mine just wouldn't say they are getting a discounted shipping rate? Christy

Resolved! How to avoid wrong condition or wrong product return request

So I was wondering how to avoid the wrong condition or product thing that some people do for when I shipthe items out. Do I take pictures in the shipping box? I'm not sure, I'm still getting used to the shipping program.

Resolved! Time frame for uploading tracking

Hi I've been combing the conversations about uploading tracking. Does anyone know the time frame for uploading the actual tracking of the package? Sometimes the post office just doesn't scan the item right away. I make sure I have a receipt every tim...

Resolved! Order not received

The seller didn't give me a delivery date, no tracking numberNo tracking numberNo delivery dateNo correspondenceI'm in the dark regarding my order

Delivery

Still hasn't been delivered.I am handicapped.Thank You

A good reason to allow sellers to send invoices to buyers for combined shipping

Today I had a buyer purchase 2 of my items by adding to the cart and paying. I have my combined shipping set to add both items weight (2 Lbs. each) together and subtract 7 ounces for the 2nd item so the package would weigh 3 lbs. 9 Oz. Each listing s...

Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON!

I listed an item, gave the dimensions of the box and weight and selected freight because it is big and heavy (50" x 16" x9"; 30 lbs). A buyer buys and requests a shipping figure. I go to the calculator and input the information for all three shippers...

Correcting Shipping Displayed on Listings

Hi All, I just had an issue getting shipping worked out for an Australian buyer. Now that is done, all my listings show international costs, so I've messed something up somewhere. Can you tell me how I can fix this so they show Domestic shipping agai...

Tracking number won't upload even manually.

Not sure if this is directly related to the pinned message or not. We have noticed an issue with USPS tracking numbers not able to be uploaded even manually on certain occasions with shipping labels. We mostly use Pirate ship but not sure if issue is...

Resolved! Lost a paid for label page

I just paid for a label item was one pound clicked print it did not show up on screen or in my history and I've searched back an hour. Now it says item shipped and since it was not downloaded must I buy yet another label? Or is there some sort of rec...

Can a seller increase their shipping fees after I request an invoice for multiple items?

I purchased 2 items from a seller, one with a $3 shipping cost and one with a $4 shipping cost. I asked for a combined invoice as sellers usually offer some sort of shipping discount when items are bought together. Instead, I got an invoice back with...

How Do I Combine Shipping - I am a Seller

I am a Seller and have not sold multiple items in several years. I used to be able to group together items and send an invoice to the buyer. I have multiple auctions ending on Sunday and would like to combine the shipping where appropriate. I cannot ...

I live in the south Jan-May and the north May-Dec. How to edit my location on all my listings

I live in the south Jan-May and the north May-Dec. How to edit my location on all my listings without having to do one at a time? Thank you for your help!

Business Policies affecting Shipping

The 3 dot drop section to choose my shipping has too many choices that don't fit my listings. Way back before "calculated" shipping was offered the choices made sense. I have spent weeks trying to find where to manage these settings and change them. ...