Shipping

Forum Posts

Sorted by:

How do I refund shipping costs when shipping 2 listings together

A buyer has bought two sets of small toy cars from separate listings. These items are small enough I can ship all together in one box. How can I refund the buyer the cost of shipping of one of the listings?

Over Estimated Mailing Fees

Thor in my side. A Thor motorcycle helmet has kicked me in shipping. I listed it with an expected size of box and weight. This put the price of shipping around $100+/- Finally got a buyer who paid it BUT I was able to put it in a 2" smaller box and t...

voiding a shipping label ?

I encounter a new challenge or problem with Usps, Customers order was sent out last week and I just received the item today saying that I had to void the shipping label and stop modifying priority boxes. Are they not thinking about the customer at al...

Using USPS Regional Boxes now that they are discontinued

It's been awhile since I listed anything on eBay and my basement is full of Priority Regional A & B boxes, which I've just learned were discontinued last year. On the USPS website it states the following: "Customers with Priority Mail Regional Rate B...

10 days or more handling time

Some of my recent purchases, the seller had put down 10 days handling time. I've been selling on and off eBay for 18 years. I usually just do three days handling time to give me a buffer for weekends and time to get to the shipping place. Why would s...

I cannot change my shipping address to Puerto Rico

I recently moved to Puerto Rico and was trying to change my shipping address but under the drop down menu PR does not appear on the states list AT ALL. I’ve seen numerous internet messages about something like this but NO FIX. It’s crazy how ebay m...

purchase not delivered to given address.

A package to the buyer did not arrive although the tracking tells me it was delivered. Now the buyer is asking for a refund. What is my position on solving this problem?

small packet USA - air; tracked or not?

Hi, I purchased an item a couple weeks ago from Canada that was marked shipped but didn't have tracking information., just order details with the method. Does this method not have tracking, and is untracked shipping allowed on eBay? Thx!

FedEx Label Creation Unavailable

I haven't been able to get shipping quotes for FedEx for the last couple of days. Only USPS and UPS. Is anyone else experiencing this issue?

Our default shipping policy is no longer default. Flat: USPSFirstClass, 2 business days (has replac

Any order we create no longer saves our default shipping policy. Instead it automaticaly switches for ''Flat: USPS FirstClass, 2 business days'' We never created this shipping policy. Why is this happening and how can we stop it? CheersPerry

Resolved! What do you do when ebay support will not help you

I purchased an item from a seller, who shipped it to the wrong address. I contacted the USPS, and they verified that it was not shipped to my address. I put in a support ticket and got a response that the USPS says that the package was delivered. Whe...

Confused

I just went from a year of above standard to below standard and eBay is no longer promoting my items. My listing views went from the up 60% to below -6%. This is the kiss of death. eBay has supplied me with the wrong address for buyers 11 times now a...

Hey sellers - sometimes you really do just bring it on yourselves.

I am both a seller and a buyer. But this post is written with my buyer’s hat on. I have received: A blocked baseball cap with a rigid brim - in a padded envelope. A license plate - in a padded envelope. Sometimes with a cardboard insert - but althoug...

Soda Straem Kauf 30.94

Bitte helfen Sie mir Verkäufer hätte keine Zahlung erhalten . SIDA straem . Kosten 30.94 bez von meinen Konto. Bitte helfen Sue mir

Shipping to Germany not excluded, but Germany not listed in "Ships to:" countries?

I have two books listed, and they should be more-or-less identical, but a customer in Germany asks that I ship both to him... but Germany is not listed as a destination for one book. One book DOES allow Germany: >Gabon Republic, Gambia, Georgia, Germ...