Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Can a seller increase their shipping fees after I request an invoice for multiple items?

I purchased 2 items from a seller, one with a $3 shipping cost and one with a $4 shipping cost. I asked for a combined invoice as sellers usually offer some sort of shipping discount when items are bought together. Instead, I got an invoice back with...

How Do I Combine Shipping - I am a Seller

I am a Seller and have not sold multiple items in several years. I used to be able to group together items and send an invoice to the buyer. I have multiple auctions ending on Sunday and would like to combine the shipping where appropriate. I cannot ...

User avatar by Adventurer
  • 54008 Views
  • 7 replies
  • 8 helpful

Business Policies affecting Shipping

The 3 dot drop section to choose my shipping has too many choices that don't fit my listings. Way back before "calculated" shipping was offered the choices made sense. I have spent weeks trying to find where to manage these settings and change them. ...

Shipping profile won't change

I have been trying to change my shipping profile for my listings. I have done this through bulk changes, individual listings and business settings. When I look at my listings, the profiles have changed however when I look at my listings on eBay, the ...

Resolved! eBay Discount Shipping

If eBay wants to charge discount shipping rates to customers why don't they add a handling charge? Or is a seller supposed to use their clearly massive business revenue to buy mailers and shipping supplies themselves? What if you don't want to purcha...

International hub processing time?

I'm a buyer, the item I bought was sent through eBay international shipping. It arrived at the international hub on Feb 6 and the last status is "Delivered, left with inidividual" in Glendale Heights, and there has been no updates ever since.Is it no...

User avatar by Adventurer
  • 577 Views
  • 2 replies
  • 0 helpful

Buyer provided tracking doesn't match my shipping details

I Just bought a Nintendo and the buyer is already shady been 24 hours seller hasn't been responding. The seller provided shipping info and then didn't respond. The shipping number from DHL when I asked an executive about it they said it doesn't match...

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

User avatar by Enthusiast
  • 171 Views
  • 8 replies
  • 0 helpful

USPS having a bad couple weeks.

Is it just me or is the UPSS having a really bad couple weeks? I've had several items not even scan for tracking. Many buyers complaining they haven't gotten anything I mailed out beginning of last week. I also have an item I bought on 4-22 last scan...

Curious anyone having zip code issues?

This is the second one in a week where the customer messages me about the parcel being "Missent" one to Ca and one to Va both saying the zip code is wrong...however the zip codes match the label ebay prints and the one given buy buyer.....so does eba...

Item sent to old address, delivery left in front of door

Hi, bought an item for £400, I forgot to update my old address on eBay and only noticed after it had been delivered that it was the wrong address.Item delivered by DPD item went left in front of old address with a picture of it (door closed) and mark...

Experience with PiggyShip?

I sell items on eBay from time to time and became aware recently of PiggyShip. It's a shipping company in El Monte, CA and their largest accounts seem to be the big Chinese vendors (Temu, AliExpress, etc.). I have received maybe a dozen packages with...

User avatar by Pathfinder
  • 1940 Views
  • 6 replies
  • 0 helpful
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