04-18-2024 07:52 AM - edited 04-18-2024 08:00 AM
Hi all,
The Shipping team wanted to share the following information from the issues with tracking not being updated.
"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is aware of the issue and is working to resolve as soon as possible. We'll keep you updated on resolution status and apologize for any inconvenience."
UPDATE:
"Earlier today some sellers are seeing tracking details not update automatically to orders after purchasing a label. This issue has been resolved and impacted orders have been updated with tracking. We apologize for any inconvenience."