Shipping label was purchased before order cancelled . . . update

[david585858]

If a seller has already payed for a shipping label for a sold item,

will ebay refund the charge for the label if the seller cancels the order and does not ship the item?

[buyselljack2016 · Accepted solution]

@david585858 

Seller has 5 days (120 hours) to request to void an unused USPS shipping label. (takes 2-3 weeks for refund)

As I understand it, UPS, FedEx labels are not charged until delivered.

[david585858]

Thank you for your reply!   If I may ask one more question . . . does ebay still collect it's final value fee from the seller, if the seller cancels the order? 

[traceyhasabag]

Labels are not charged until they're scanned.

[monica-sells]

@david585858 

no...the fvf is credited back to the seller in that case

[david585858]

Thank you for your help! Appreciate it!  😊

[buyselljack2016]

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@traceyhasabag wrote:

Labels are not charged until they're scanned.

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not sure why you are replying to me but USPS eBay labels are charge at the time of purchase, and if unused, are not refunded unless a void is requested within 120 hours of purchase.

[pjcdn2005]

@buyselljack2016 

I thought that standard envelop labels were not refundable. Or is that only if they have actually been printed?

    "Label charges for this program are non-refundable and non-voidable once the label is printed." 

https://pages.ebay.com/sell/standarddelivery/termsofservice.html