Seller offers to cancel or charge me more for shipping 🤨

[samba92103]

I won a listing with a  $1 bid and $9.60 Priority Shipping. 

Recently received msg from seller offering to cancel or charge me more because seller says shipping is $17, per Post Office. 

How would you respond?

As a seller, I’ve lost profit because of underestimating shipping and I didn’t/wouldn’t ask buyer to pay for my error. 

I’m leaning towards requesting what I bid for (per listing). If not, seller gets a negative review. 

[dtexley3]

Point them to the eBay rules that state you can't change a listing after it's been sold and specifically state that you do not agree to cancellation.  They may still cancel but if they cancel using "buyer requested" or "problem with address" you can report them to customer service.

Or if you don't want to deal with the hassle just let them cancel, but still point them to the rules and state that sellers are responsible to determine the cost of shipping BEFORE listing items.

[donsdetour]

Do not mention feedback when communicating with user.  It falls under feedback extortion. Never use sure in negotiating with users.

The seller has to sell you the item at what they listed it at, no increase or extra cost can be added after the sale.

You can report them using the report seller link.

https://www.ebay.com/help/buying/working-sellers/report-seller-listing?id=4022 

[samba92103]

Thanks, dtexley3. I know this from experience, but do you have a link I can send the seller? My quick look isn’t finding this rule. 

[crazie46 · Accepted solution]

I would stop communicating with the seller. I would pay the $10.60 that the listing states and if the seller doesn't ship it file a INR when you are allowed to. 

Then it is negative review time.

[dbfolks166mt]

Exactly the approach I would take also.