Listing says contact seller for shipping options

[trianr]

I have many listings that have the message "Read item description or contact seller for shipping options".  My shipping options are there for every listing. I have contacted eBay many times and they don't know why.  They have escalated it to IT but nothing changes. Anyone know of any workaround?  Thanks.

[catjewels9876]

Maybe check your account settings on the eBay site.  When there go to selling, then shipping preferences. The setting might be under standard discount settings.  I have my setting listed as standard rates without discount. Not sure if this is the setting you need to change but it's worth a shot. 

[nobody*s_perfect]

Could you please give us a link or listing number for one of these problem listings?

[trianr]

There are many items. Here are a couple item numbers. 
325967644205

325962412004

Thanks for helping. 

Trina

[ebooksdiva]

Try this…. Revise your listings add your shipping details because you didn’t put anything for shipping details in those listings when you listed them .

[monica-sells]

Are you using policies or are you using sell similar or templates?

Maybe you have a bad template (the shipping area is goofed up)

maybe there is a policy that is corrupted somehow?

I see @nobody*s_perfect  has chimed in...my dime says they can really help you....

[trianr]

Yes, I did. That’s the issue. The shipping is in there, eBay has confirmed that it is but it’s not showing for the buyers. We have tried to set up a new shipping policy and move my items to it and that doesn’t work.  Also, tried ending and relisting  items and that doesn’t work either. 

[nobody*s_perfect]

Are you setting them up with First Class package shipping? If so, switch to Ground Advantage.

[stainlessenginecovers]

325935212328 says that... because you have no shipping 'type' listed for this listing. 

Edit each one that doesn't 'say' anything- will look like this:

[trianr]

I am using Ground Advantage. 

[trianr]

I have set up Ground Advantage as my default shipping method.