05-18-2022 02:56 PM
So today I had two of my orders funds on hold because the customers didn't receive their packages yet. Why is eBay holding my funds because the USPS delayed the packages a few days? Had one last week, and they got the package after 1 day of holding my funds., then I had to wait for eBay to release funds for a few days.
There should be a time frame on when the package is late, not the date they expect it to arrive. This is getting so frustrating. Why open a request and not just message me so the funds are not on hold. EBAY PLEASE CHANGE YOUR POLICY ON THIS MATTER. I shipped on time so why hold my funds because the USPS is slow.
OK...Does Anyone Want to VENT ON THIS WITH ME...
05-18-2022 04:04 PM
@juiceboxjewels wrote:Why open a request and not just message me so the funds are not on hold.
The system pushes buyers into opening an INR instead of sending a message. Buyers do not know your funds will be held.
It looks like most of your product is in the $4-10 range so hopefully the holds aren't having too much of an impact. I guess it depends how many items are in each package.
Hang in there!
05-18-2022 05:08 PM
I ship my items the day I receive the funds in my checking. I have had a few buyers where they are not registered eBayers and eBay emails me not to mail stuff out.
I have done USPS and have had stuff delayed by post office a few weeks lately with tracking.
Never had a hold on my funds for that. Something with tracking taking 2 weeks to go from San Francisco to Florida or North Carolina has happened to me last month. I just keep in touch with the buyers.
Could be another problem why money is on hold.
Others here will have better input than mine perhaps.