cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Item not received

I did not receive the item. I paid for it with PayPal. And now the item has gone from eBay. And its gone from my "Purchase List", which means I can not open a case since item or purchase doesnt exists.

How to solve this???

Message 1 of 5
latest reply
4 REPLIES 4

Re: Item not received

What do you have under "More actions" on your Purchase history page:https://s9.postimg.org/tpbebg5fj/image.jpg

Message 2 of 5
latest reply

Re: Item not received

I only got "Follow this seller" and "Contact seller".

I got several messages from seller saying they sent the item, maybe just to make it go over the 30-day money back guarantee?

Message 3 of 5
latest reply

Re: Item not received

Find the transaction in Paypal and file a case for item not received there. You have 180 days to file from I believe the date of sale.


I love you forever, Christie! Fly high, precious daughter 1/14/1987-12/20/2016
Message 4 of 5
latest reply

Re: Item not received

File a PayPal dispute for Item not received, since that's how you paid:

 

https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view

 

Then go back immediately and click Escalate to PayPal near the bottom.

 

And you will get a refund in a week and a half.

Message 5 of 5
latest reply