06-09-2022 05:36 AM
Good morning,
I have purchased a thermal printer that requires changing the label size to a 4x6 format. I was previously using an inkjet printer using the default 8.5 x 11 settings. Prior to the the recent change to the print your label page there was a link indicating "change" near the address where you could change the label size and orientation. I can't find this option now. Any help would be greatly appreciated.
Thanks in advance.
bluesky47
Solved! Go to Best Answer
06-09-2022 06:08 AM
Hey @bluesky47. On the page where you print the shipping label, follow these prompts. Ignore step 2, the part about printing a receipt - I'm too lazy to do a new screenshot. These instructions will get you to the same page where you can adjust the size.
If you use bulk shipping instead of single label printing, you can follow these instructions on the page where you review the labels before paying.
06-09-2022 06:08 AM
Hey @bluesky47. On the page where you print the shipping label, follow these prompts. Ignore step 2, the part about printing a receipt - I'm too lazy to do a new screenshot. These instructions will get you to the same page where you can adjust the size.
If you use bulk shipping instead of single label printing, you can follow these instructions on the page where you review the labels before paying.
06-09-2022 06:24 AM
Thanks so much. I couldn't seem to find the "change" button. My view of the purchase and print label page seems to have changed since updating my Mac OS.
Have a great day.
09-29-2022 04:59 AM
OK, in order to get to this page in late September 2022, you have to click the "Show Additional Details" button on the label purchase screen to get to the screen referenced above.
As is typical in today's world, the purchase label screen was dumbed down by default and with no note anywhere to guide you to find these additional options.
Of course it is even more silly that eBay can't provide an option to change the label size after the fact, instead you have to void and repurchase a label just to get back to that option.
12-05-2022 04:57 PM
YOU are a life saver, wastingtime101! NOWHERE else could I find this answer with screens that looked like mine. I think all the other answers I found referred to older versions of ebay. I was frustrated beyond belief when I happened upon your screenshots that actually look familiar to me. Thank you, thank you, thank you.
09-28-2023 04:36 PM
Thankyou so much
02-20-2024 02:40 PM
when I go to my ebay or to the print label area, there is no such screen like this, are you using a mac? because windows doesnt look like this whatsoever
02-20-2024 02:47 PM
You're likely on the simplified label page @ninuna_92 so you have to make sure your label options are expanded:
When your shipping options are expanded:
If you're using bulk labels:
04-23-2024 01:07 PM
A simpler option, that doesn't require too much editing, is just to grab whatever URL you have for the PDF Labels, and replace the URL query on the top URL
pageFormat=US_LETTER_1x2
to
pageFormat=US_4x6
ex .
https://www.ebay.com/gslblui/label-service/labels/85de83c5-e59a-46e0-8502-6e63512bc33cc/download?pag...US_LETTER_1x2&isBulk=true
to
https://www.ebay.com/gslblui/label-service/labels/85de83c5-e59a-46e0-8502-6e63512bc33cc/download?pag...US_4x6&isBulk=true
and this can be done after selecting the shipping label and you can switch back and fwd between different sizes