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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer lives in another continent

I've only sold items online to sellers within the contiguous US states. A buyer is contacting me about one of my listings, when I checked his profile it states he lives in South America. He says he's had thing forwarded out through Florida, because e...

Just moved to Australia from US, can I move my account of 24 years so I don't lose feedback etc?

Just moved to Australia from the US, can I move my account of over 24 years that I built with sales and purchases so that I don't lose all my positive feedback and good standing etc? Is there anything I can do?Thanks in advance.

Top Rated Badge Missing on All my Items

Am a Top Rated seller from last 3 Months but on all my Items TRS badge is missing, i have tried everything changed policies but with another seller is getting the Top rated badge with same shipping service and policies. is there anything am missing o...

Resolved! Second seller account help

I want to create a new ebay account to start fresh now that I've sorta learned how the system works better and gotten my bearings on it all. I have 4 defects and I think might be like 1 away from going below standard. I don't have any restrictions or...

Buyer asking for video after being paid and recieving confirmation from Ebay for Item.

Hello Ebay community. Bit of an odd one today. Would love extra insight on what to do. So I have sold many items on Ebay before and decided I want to begin a branded new account as a business. I recently uploaded my camera for sale a couple weeks ago...

Resolved! Scams

I currently have a lot of five silver dollars I’m selling on eBay. The bid has gone over $200. However, as a long time seller who’s been gone from eBay for a while, I’m a bit suspicious of the buyer as he has zero transactions, and zero feedback hist...

Faux Best Offers - Just Stop

Gotta vent a bit.Placed a Best Offer of $11 on an item that had BIN of $12.09. Counter offer from the seller was $11.99 ! Wow. 10 cents off!Seriously, if you are only going to accept <1% off your BIN please save everyone some time and just turn off b...

new International Shipping program plans ... what gives?

In the Fall Seller announcement, under rollout dates, I see this:"September 2022eBay International Shipping simplifies international shipping "The message from eBay (on the last day of September) that killed the discussion of the program said this:"W...

I Wish EBay Would Actually Get Rid If Drop Shippers. Fat Chance

It sure would be nice if eBay would actually enforce their drop shipping policy. I was going to list some of my collection of authentic Talavera pottery. Was just snooping around and there was all this fake stuff from Amazon..same picture, . It sure ...

Why is Ebay allowing sellers to sell bootleg DVD sets?

This seller everything he sells is home made bootleg dvd sets. How does Ebay allow this? Just wondering because if its allowed now im sure there are alot of others out there that want to sell bootlegs on Ebay also. When did ebay start allowing this? ...

Return (Seller's POV)

Hello guys, I am reaching out today to look for others opinions on this situation. I sold a bracelet to a customer with a good and fair description of the item. Unfortunately, I forgot to put the size of the bracelet. Now a customer bought it and it ...

Resolved! Avoid Selling Problematic Items

I'm posting this because I got an detailed answer for my recent post " Problematics Items" from a community member. Hope this will be helpful for others also. There are plenty of unscrupulous and dishonest people waiting to pounce on new eBay sellers...

Removing items from EBay - Bovine Bone, Etc.

I have had 2 bovine bone items removed from EBay recently - why? Bovine means cow - If you pull up bovine on EBay, there are hundreds of items that say bovine bone. Why was I singled out? Also, in the past, I have had a few other items removed wrongf...

adding shipping cost to a one time policy

In the panel Enter flat shipping cost overridesentering a shipping cost then press save and exit. it just stops with no update to the policy.BAD, this needs to be fixed and simplified.sstdan

Buyer left negative feedback , Opened a return and never returned item then closed it.

I sold a cheap razor without a charger, buyer received item saying it was dead, I told him just need to charge it. They wanted the money back, I told them to return it and I will fully refund them. The buyer opened a return, about 3-4 weeks go by the...