Selling

eBay Homepage is Down

Hello everyone, We wanted to let you all know that we are aware the eBay homepage is currently down and we are actively working to resolve this. Thank you

ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

How can I outside promote/ drive sales to my Auction only items?

So sales have tanked, regardless of why, how can I drive traffic to ebay from outside sources to get customers back and sales up on Auction only items with no reserve? As far as I can tell, google doesn't pick up images for auction items anymore and ...

Being charged AD (Promo) Fees when sending an offer to buyer.

Hello, I would like to know why eBay is charging me an Ad (promo) fee on an item that was sold when the item sold was because of an offer made to the buyer. aka using that option to send offers to eligible listings. It's not consistent, sometimes I g...

INR opened. Trying to resolve but buyer not responding. SCAM?

I have only been selling on Ebay for two years as a hobby for some extra cash. This is my first INR case. I shipped item on April 17. Sent a complimentary message (I do this with all my buyers to establish communication and rapport) to the buyer lett...

Resolved! Buyer sending back fake watch in place of the $175 watch that was shipped!

Just wondering how everyone else deals with this garbage when buyers open a return and then sends back some fake junk to steal your item? I am just sick of it. I sent a buyer a brand new Emporio Armani automatic watch, model AR1980, worth about $180,...

Resolved! How do you appeal a VeRO complaint? I don't see a way. My item is definitely authentic.

How do you appeal a VeRO complaint? I don't see a way. My item is definitely authentic.

Ebay up to no good again.

I recently read a post where a seller achieved top rated sellers status and his sales suddenly and suspiciously tanked.I was recently promoted from "rockstar" to "super star" status in the ebay community.Yesterday I had a zero sales day.I can't help ...

What happens if you decline a buyer's request to cancel an order?

A buyer won an auction and requested to cancel the order after the auction ended. I noticed my options for response was to either 'accept' or 'decline'. What happens if you decline and ship the order? Just curious.

Wrongfully flagged as counterfeit. What to do?

I had an item get flagged as counterfeit, but it was not. I’m not planning to re-list the item, in case it gets flagged again. But, is there a way to petition the flag? I don’t want to receive another one wrongfully and be banned.

sending offers

I recently sold an item that was listed at $39.99. It sold for $32.00 but I don't remember making an offer to the buyer. How can I see what offers I made to potential buyers. Thanks.

Sell me some shoes

Alright all you rockers. Many of you are probably familiar with the song Piano Man by Billy Joel. This is a similar song called Shoe Man, which sounds almost identical. Well, almost. Please note that no shoes were harmed in the making of this eBay in...

Promoted views sudden drop

Can anyone give an idea as to what might have caused this? Looking for wild speculation.

Item Views going down when I check back again?

I checked an item I have for sale and at one point it says 18 views, I check it the next day and it says 17 and then 16 views How is this possible? Anyone else getting this glitch? BTW I noticed that views no longer go up when you check up on your it...

Resolved! Hiding items in sellerhub

Hi,my listing items not showing on ebay and no items in "search all items" in seller hub. How can I correct it. Please help me

Regarding Ad fee credit& phone support with eBay customer care

I have sold two items and I have charged add fee I wanted to get it credited back how could I do that and secondly I wanted a phone support of eBay US through SKYPE I keep getting message to contact them through help & support through email. So here ...

Sold Listings On Google Search

I buy and resell on EBay. Does anyone know how long the listings popup on Google image search after they have been sold? It’s really annoying to see sold items pop up after purchase if you are trying to resell that item to someone else. People can ju...