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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Fraudulent Buyer

A buyer bought an Apple G5 I had for sale at the buy it now price and wanted it shipped fast saying they would pay the extra shipping cost. It ended up that the extra cost would be $30, and buyer agreed to send that. Funny thing was they opened a new...

seller limits question

Say my account has a $25,000 a month seller limit, the majority of it is for fixed listings with a BIN / Best Offer option... I know if it sells for a lesser amount the remained increases the remaining limit... my question is this: Does the same occu...

Mobile vs PC: different item status displayed to buyers

I am watching 4 auctions, 1 ends tonight, and 3 on monday. The later 3, I knew I still had time, but don't really pay attention until the end. Was a hectic day yesterday, and I was up late, up early for work, not much sleep. On break, I check status ...

Resolved! Sold phone for parts, buyer asking for unlock pattern

I sold my old phone that I smashed in my car door as parts not working. I was unable to wipe my information as I could no longer turn the phone on. The buyer is now asking for the unlock pattern and I do not feel comfortable giving him access to ever...

What is a Product ID?

I am trying to list an item I have listed several times before, but NOW, it keeps saying "Invalid Product ID". I have looked everywhere and cannot find a field that says "Product ID". The bar code is the barcode and it is in eBay item specifics under...

Could anyone help me identify this jean brand?

I have searched high and low to identify this jean brand and I am not finding it on google search or even google image search. I am hoping someone might recognize this brand. I have attached the photo of the logo of the jeans. The RN number is 27895,...

Ebay should give out rewards to buyers that scam honest sellers!

What do you all thing about that GREAT IDEA?

Resolved! Potential red flag?

I recently sold a high price electronic item. I covered the cost of shipping, and not only sent the item faster than I posted I would, but I also fully insured the item and included signature confirmation.USPS tracking listed the item as delivered-le...

Question about Buyer

Just sold a $150 Lord of the Rings statue to a buyer who has only given feedback on 4 sellers. 3 out of the 4 were negative and 2 out of the 4 he claimed the statues arrived broken. I will send it in original packaging (Weta packs their items very we...

How do I find .....

.... access to my PayPal account? .... Trying to look up my listing fees - NOT THERE!

Why people only view but not buy

some of my listings are getting views but no one is buying them? why. (dropshipping)

Resolved! Concerned about buyer

I'm new to selling on ebay so I may be paranoid but something doesn't feel right about this buyer. I sold an item to this buyer on 8/3 for the buy it now price of $379. I look at their account and it was made that day and had under 100 page views and...