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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Been restricted for a week, $7500 funds on hold. Im in some nightmare e-mail process

Absolutely no idea why, but the initial message stated I needed to upload tracking, which makes no sense, as all my labels are done through ebay shipping and all are done within a day with automatic tracking associated to the shipment. Phonecalls and...

eBay holds funds for a much more valuable reason than most think

The biggest reason eBay holds funds is so the funds can sit somewhere they accumulate interest. With them holding everyone's funds even for a short time, the amount of money they hold can make some significant interest for them. Everybody is aware of...

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

Not gettng offers after changing to "Show payment method"

I had many sales for a month or so from best offers. Now after changing to "show proof of payment method" format on best offers I have close to zero offers and sales. Does anyone else think that people are insulted from this and wont make an offer? S...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

Spike in non paying buyers

Has anybody else noticed a spike in non paying buyers and people who win, pay and then want to cancel?

eBay fails to protect sellers, sides with fraudulent buyers, admits to its own failings

April 27th, a Saturday, I sell a gaming laptopThe following Monday, April 29th I ship the laptop out, post office closed on Sundays.One day later (Tuesday) the buyer opens a INR case, yes this is two business days after sale, and yes this is still wi...

Can I sell & transfer by eBay inventory to an eBay seller?

I know you cannot sell or transfer eBay accounts. However, can I sell and transfer by eBay inventory along with my current eBay listings to an active eBay seller. If so, can you instruct me how or provide me with a link. I just turn 78 and would now ...

I recently started receiving buy it now offers from items I have simply looked at NOT watchlist

I peruse items on ebay to glean information about a similar item I am considering selling - I simply look and read but I DONT add to a watchlist. I've been doing this for years. Lately, I have received three separate email offers from the sellers of ...

vintage computer games

Anyone with experience with these? A friend gave me a lot of them. In the past I sold a ton of them with just the discs and papers because I didn't have boxes. Now I have them in boxes but my experiment so far auctioning them has been a bust. I thoug...

fake silver eagles

Why is ebay allowing these china bid ads for 1 oz. .999 silver eagles to be sold when most people know they're fake. nobody can sell a coin $6 dollars under melt value plus the selling fees. They are also trying to sell the same thing with usa shippi...

Returns

What is an acceptable rate of return.I sell auto parts that are dependent upon proper fitting. I give all the info I have, including a measurement picture, yet I still get returns.Usually for not fitting. Rarely for condition or bad description. (the...

EBAY CONTACT

Hey Sellers, HOW TO YOU CONTACT A REAL PERSON WITH EBAY? CAN'T SEEM TO BE ABLE TO DO IT. GREAT CUSTOMER SERVICE!!!

Resolved! Discrepancy between what Ebay says is my “net earnings” & what was deposited in my bank

Item sold for $32.50. Transaction fees listed as $4.71. Ebay says my NET EARNINGS are $27.79. Received an email saying $23.79 was sent to my bank account. Why are they charging ANOTHER $4.00?

Resolved! Active listings not showing - any ideas?

Hi all, I have 4 active listings in my seller hub and when I click the link to view each one individually it shows the page as it should look and states to me that the item is for sale. But when I click on "see other items" or try to look at all item...