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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Cash Register sound disturbing

Twice today I was almost asleep taking my nap when the cash register sound on the eBay app woke me up..wish it had a do not disturb option when taking naps etc.

I'm confused? Is Text allowed in our pictures, or not?

Is this allowed?

Resolved! Views and Sales of items have slowed/stopped, any suggestions?

Sells were going great and than the views have reduced and so have the sales. Any suggestion on how to increase the traffic and sales would be greatly appreciated. Have a great day!!!

The worst thing eBay has ever done. (Other sellers on your listing)

I don't know when this started but eBay has something new they have added to seller's listings. When you scroll down after your main header and before you get to your description, there are now 2 new sections. One is "frequently bought together" and ...

$20 coupon

In the middle of May I received an email from Ebay offering a $20 coupon if I sell something before the end of May. Has anyone received similar offer and has gotten this coupon ?Does anyone know how it will be delivered or how long it takes ? "Have s...

Resolved! Opt in to Guaranteed Delievery on Seller Hub

I got a button to opt into it on seller hub but when I click it, it just goes to a page that describes GD. How do I actually opt in? I would like to in hopes that I get more exposure, because my sales are DEAD now.

Why can't I look at information for closed auctions ?

I have been trying to look at closed auctions for some watches. What shows is "item no longer available" Take a look at this. Where are the closed auctions?

Trying to find a customer service program to stay on top of issues

Hey guys,I don't post here much except for when I absolutely don't know where to turn. I'm pretty much at my wits end. I'm looking for a customer service program that's either web or desktop based. What i'm trying to do is keep customers straight. We...

Why is all my "stuff" so lazy, if not downright slothful?

I mean I go out and find it and buy it and bring it home & clean it up........ Is it TOO much to ask for it to get up off it's butt and list itself?

How can I bulk edit restocking fee, it's not in bulk editing

Is there a way to BULK edit your RESTOCKING FEE, I can't find it in the options on bulk editing???

Ebay has sapped all the life out of me!

O.K. now all my motivation and drive has been sucked out of me by the Ebay Monster. I have searched for the very best, most in demand items I can find, and listed them with every trick Youtube videos have to offer. Yet very little views or sales. I c...

Who Made Me??? (I miss the old P&G Boards!)

Any "potties" around anymore? I've got this cute little MCM (or Deco?) creamer that I just can't seem to find anything on. I 'm thinking Fredericksburg or one of the Arkansas potteries ... or Canadian? It's got impressed marks, but I cant make them o...

Ebays constant tweaking of item specifics is wreaking havoc on search and sales

Every couple of days, as I make new listings, I'm prompted with new selections in item specifics. Despite ebay claiming that the new specifics grandfather in old listings. I'm beginning to think this may be the cause of the drop off in sales.. If ite...

Resolved! Suspected but not confirmed suspicious buyer

Sold an item for $1,700 late last night. Buyer has zero feedback, a weird username , and registered that same day. Red flags all around, right? However, payment has been received. I check paypal to confirm. It has been received and the buyer has a co...

Testing Promotional Banners

Ummm...Doesn't the very defintion of "Banner" they are presented at the top of the landing page. Thus the term BANNERSWhat exactly are we testing.That we are offering some promontioal options but "burring" them in favor of others that are clearly see...