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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Can I use a photo showing an attached item that will not be included, if it's clearly stated?

Want to list this lighting boom excluding the 15 lb counterweight (orange thing). Will the photo be problematic (against policy) if I clearly state that the weight isn't included? Given the high shipping cost, a NAD complaint exploiting the lack of t...

Resolved! Wrong description and Bid

Quick question I put a wrong description (Size) on an item, and someone bid on it how can I fix the description and contact the bidder while the auction is still going on ?

Need help with potential scammer

Hey everyone, So I recently sold a t-shirt and the transaction went smoothly. I received the correct amount of funds to my PayPal account, but something about the seller's address seemed a little suspicious, so I conducted a reverse word search on Go...

start selling

hi iam new on ebay i want to sell through India But dont know how.i alredy ragister on pioneer and ebay

EBAY has a defect in their software that does not remove sold items.

I have filed many complaints repeatedly over the years about Ebay not removing sold unique items only showing ONE available. So, after the unique item is sold Ebay leaves it in my store for someone else to buy what I do not have. Ebay calls this my s...

How to transport camera batteries to the USA,Germany or Britain is more economical?

If I hand over the goods to the forwarder, do I need to worry about customs clearance and taxes?

Resolved! I am getting blatantly scammed on eBay. This platform is no longer viable for small sellers?

Hello everyone, so on December 15th I sold a new gaming computer to a buyer right before Christmas. I quickly shipped out the brand new computer so he can have it before Christmas for his son. On Christmas morning he messages me telling me the comput...

I Am Even More Proud of Selling on eBay Today.... and so should you.

Hello Seller Community, We just had case against us closed in our favor. We had sold an item that stated its color in the subject line as "Brass" and then throughout the listing itself it showed the color as "Brass-Glo", including the photos, Item Sp...

eBay Delivery Services to Taiwan stuck in Philadelphia since December 31

I have sold an Intel chip (usually in a desktop or server computer) to someone in Taiwan. The tracking hasn't been updated since the 31st, and is stuck in Philadelphia. I live in Seattle, and Taiwan is closer to Seattle than Philly. I contacted eBay ...

Is there a way to disable Ebay asking me if I want to promote a listing?

I've noticed the button to say yes or no to promoting my listings moves from time to time on the page, tricky on Ebay's part, easy to mistakenly hit yes if in a rush. I'd rather not have the option at all. Can I turn it off? Why is it even there? Tha...

listing not appearing in searches

Yesterday I listed a US Army Field Pack LC-1. When I search, It does not come up when I search for it using both of my eBay accounts. Any idea what is going on? TY

Resolved! My listing was removed by eBay yet dozens of listings selling same thing are still online.

For the past nine months I have been running a buy it now listing for snap caps. Before I created my listing I checked on eBay and saw several listings for similarly constructed snap caps, so I posted my listing because I thought I was selling was ac...

Defects, Vero, Seller Beware.

I am brought to seller boards again to 'vent' about situation that should Just NOT BE.The last post was the ONLY reason my last situation was resolved. I had recently sold a dvd box set, The buyer was extremely picky about the 'like new' status of th...

Resolved! I haven't seen this one in my 23 yrs of being here.

Okay, this may be legit, but I find it somewhat strange. A seller in Denmark shows all of their listings like this - high-priced items. All start as .01 AUCTION style listings NO BIN. Yet one of the listing photos state that they will refuse all auct...

Where do you find email addresses to contact live people within eBay verification office

How do contact someone (a real person) that matters when you have an issue with verificationI am just about ready to start complaining to officials outside the realm of ebay...