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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Search - "related" items LOL

I always thought I was knowledgeable about music. Can anyone tell me how Pink Floyd and David Gilmour are "related" to miniature bottles? What song am I missing???? I thought this was funny. I just keep thinking of "Time in a Bottle" and that is not ...

listing verification emails

How come the listing verification email from ebay has changed? It now has a giant picture in the center of the page with all the info listed under it. What a waste of paper! Before all the info was next to a smaller picture of the item and I was able...

Rant on every eBay seller’s mind : buyers that scam sellers

As one who has been here a long time 23 years and 50,000 items sold I think at this juncture I have pretty good instincts about buyers. 98% of my customers are fine It’s that 2% that do whatever they can to scam a seller. The worst of it is that eBay...

Are we eligible for the 5.5 billion payment card settlement becuase we accepted cards via paypal?

Ive been getting letters about it. I cant figure out if im eligible or not. Does anyone have more info?

Still can't send invoice for Automotive Accessories in eBay Motors!!!

I sold a Parts Washer listed in eBay Motors for $5,000. Heavy item (2,000 pounds). Needed to send a Freight Quote based on customer's address, but eBay won't let me send an invoice. A KNOWN PROBLEM FOR OVER 3 YEARS!!! Spent over an hour on phone with...

Resolved! Dealing with Mobile App Crashes

Hey everyone,Has anyone else been experiencing app crashes on their mobile device, especially with WhatsApp? I've tried troubleshooting on my own, but nothing seems to work. If you've encountered similar issues or have any tips for preventing app cra...

Listing template - photos missing

I created a listing template for an item not that long ago.I just tried to create a listing from the template and most of the photos are no longer showing.If I click on some of the "non-existant" photos and zoom in, the zoomed photo may appear.The th...

Godaddy and Ebay integration

I am trying to integrate eBay into my site through Godaddy but ever since I linked the two there seem to be changes to my products in terms of quantity and price that change without me changing them. These products were not even listed on the site an...

How and why is it possible to hide feedback this thoroughly?

I was on the fence about a buyer's offer, so I decided to check out their feedback, see if they're rough on sellers. But I've never seen this before, no visible comments whatsoever, not even 'left for others.' They have no items for sale and no Sold'...

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Resolved! Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced

We keep getting this message but only when trying to invoice items listed on E-bay Motors? No cars listed, actually tools. Anyone dealt with this before ? Thank you in advance.

Can't send invoice for hand tool due to ebay thinking it's a car...

I have a hand tool (3/8ths ratchet) and a socket set that sold on my account, but I'm not able to send an invoice due to the error message "Sorry, all of your items are vehicles listed on eBay Motors and cannot be invoiced." I am not selling a vehicl...

Can I tell a buyer I am selling on another platform?

Me, seller, and a prospective buyer we’re unable to come to a deal because of eBay’s fee and shipping costs, but they told me they live nearby and asked if I was on Facebook market place. Can I tell the buyer that I am selling on Craigslist? I got in...

Resolved! Can anyone give me advice on how to sell old computers?

I have an old HP-Compaq Presario 4406RSH (PC133) Desktop that I want to sell or donate if that is not possible. This computer contains Windows XP SP3 as an operating system, it has a monitor that may or may not work and 512 MB worth of memory. As I s...

Resolved! Change of selling locations or countries

For a few months now, my sellers now have been shifted to USA. My address is in Australia and I have never changed my profile or address> Now when I look fo products, Ebay shows cos. in USA. Ebay is so unfriendly as I t ried for months trying to cont...

EBay account suspended with funds on hold HELP

Hi I got my account suspended today for not being able to provide receipts of purchase for my items. I have a lump sum of money sitting on my available funds but am restricted, could someone please tell me how I can get my money. Thank you.