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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Person who's profile says Mexico

I've had 2 separate people today message me to see if I will accept an offer(why not just send an offer) Anyway they're profile shows Mexico which I have excluded I am assuming this is because they have their address set to somewhere in the US? Thank...

Temporarily unlist, but save information on item

I have some items that have been misplaced. I want to temporarily take them off my listings until I find them, but do not want to lose the listing with all the information. Someone told me how to do this a while back, but I forgot how to do it. Could...

Late shipment

I provide a mail in repair service and the customer has to mail me their circuit board in for repair which makes some of my shipping times late. One of my customers just mailed me their board months later and ebay no longer has their shipping informa...

Facebook Instagram Connection

I had Facebook and Instagram connected and working for months on my eBay account. Now they will not relink. Has anyone experienced this and any fixes.

LOL! ---> Search

I wanted to check sold items for CN Rail. Interested to see how well Canadian National Railway items sell. The first 5 listings? A pair of pants, a Lego train kit, a pump, some kind of rod end joint & a pair of track pants. What a failure of a busine...

Drafts Disappearing From App And Desk/Laptop

Starting this new as per requested. I do my entire sales draft onto the phone app and save it. I will go home, and open my desk/laptop to look for it to tweak and complete it, but it is gone. I'll open the phone app again, and it has disappeared from...

User avatar by Explorer
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How to do a trade-in via eBay?

Background: I've been an individual buyer of items on eBay for my own use for many years; I've never been a seller. A couple of months ago on eBay I bought a used item in the Business & Industrial category from a seller who has long been in the busin...

User avatar by Adventurer
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All Categories list for search is back

Went away on 2/24, as of this morning [3/2] it's back were it belongs, right next to the search button. So most likely a test rum or an unintended test run or a beta that AI let loose or just a plain oops or maybe they realized that it was another pa...

ebay backs the seller

most posts are sellers complaining about various ebay policies from feedback to scammers to payment....rare do you see a positive mentioni'd be the first one to tell you i've had my share of ebay issues but when they step in they also deserve credity...

MC010 Account Security Communication Partner Warning.

I knew something was up yesterday when I had not a single sale...which has never happened for as long as I can remember. I finally got a "repeat buyer" at noon today who made a purchase. Still seems strange of no new sales in 2 days after posting abo...

Policy violation

One of my items has a policy violation. I don't know how to fix. There are other identical items sold by others on ebay. The item was listed as: Byrna SD Launcher - Black/Yellow - With Carry Case and extras in the description it clearly states: Canno...

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