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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

When relisting third package dimension has disappeared from listings

For whatever reason - laziness or wasn't necessary most of the time - we didn't enter package dimensions in our listing unless it affected cost. Then with the cubed thing we when back and added to everything but media, then did media so cost is shown...

How do refunds work in Reports for Taxes?

When I go to performance>sales, the Net Sales amount matches the amount of available funds I had that month and the amount deposited into my bank. I did 3 refunds however. I guess they were just counted as 0 and completely excluded. Therefore, that n...

Under buy it now offers 1 item one price. I want to offer 2 items or 3 items or 4 items w/ discounts

Under buy it now offers 1 item one price. I want to offer 2 items or 3 items or 4 items w/ discountsPlease reply,Steve

Won't Regret Leaving

After 10 years, I am done with eBay, and I won't miss it. This about sums up my current experience with eBay...

A extended bidding if bids recieved last few minutes type bidding would greatly benifit seller&buyer

I have noticed auctions that have moved to extended bidding formats have greatly increased prices on items. I have paid a lot more as a wholesaler however in general all auction companies are gravitating towards that style of auction. I really think ...

Feedback Left for Others, ("Buyers that leave way too many Negatives")

Recently I sold an item and as customary I inspect a Buyers "Feedback Left for Others", upon opening the buyers feedback for others, my first thought was this guy is Color Blind, NO, just kidding, I opened to 200, and counted 149 Negatives of Others,...

Resolved! Review Removal Policy

Hypothetically, if I sell an item and get a bad review due to a bad employee and I fire the employee afterwards, will eBay remove the negative review?

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Received a negative feedback, next step?

Hello, I received a negative today from a buyer who purchased on March 13th, delivered March 15th. Listing had 30 day free returns. The buyer did not contact me before leaving feedback. I am not a high volume seller and feedback is very important to ...

Listing stated out of stock but how come someone can still order it?

The listing is set to 1 of the variations being out of stock - this shows on a laptop but from a mobile phone you can still order (which a customer has - so I will have to cancel and pay the fees)https://www.ebay.co.uk/itm/166751362157 Thanks

Selling playboy magazines

Where would I begin to look how to sell playboy magazines in bulk?

Resolved! US Citizen Selling Only To UK Buyers? Can I?

So, I want to only offer goods to people in the UK. I have had positive experiences with them and they like a lot of clothing we have. I am a US citizen. Do I just post only in the UK EBay area? And select not to sell to USA? I realize this will cut ...

Who is the interested buyer on eBay? and when to send them offer?

I have a question about interested buyers...Is every "watcher" considered an interested buyer? why am not given option to send an offer sometimes to a "watcher " most of times option is available and other times no?Is every one who ads my item to the...

Error Message saying "Buy it Now Price is Missing"

Starting on December 26, I have lost the ability to list items. When I push the submit button, I receive an error message that says there is no "buy it now" price in the listing. Even when I add the price after receiving this message, the problem per...