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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Wet box and damaged items

Advice please. I shipped crystal candlesticks to a buyer. Wrapped in shipping paper, bubble wrap and inflated air pillows in the appropriate sized box. The buyer wanted to let me know she is leaving negative feedback because when she received the pac...

Have you ever had a customer accuse you of selling counterfeit items?

This was a shocking and disturbing thing for me yesterday. On one of my other selling IDs a buyer opened a NAD and claimed my item was counterfeit. An inexpensive Jockey product that I got when they cleared out a warehouse when they moved operations ...

Ebay shipping cost discrepancy

Hi, I've listed a few things and I've noticed that the shipping price listed on my listings does not match the prices I get from the ebay shipping calculator. For example, I've listed an item that the calculator says would cost $7.15 to ship to NY, $...

Photos being degraded by Ebay adding light gray overlay!

At first, I thought my pure white backgrounds were being changed to a light gray. But, upon close examination I found that they are simply overlaying a light gray color over the entire image, not just the background, making white items look drab and ...

1099

In the future please don't send me a 1099, for the year, unless I sell the $20,000. the IRS wants to know about. The IRS does not require 1099 for less than that. Thank you.

sold notifications

I was unaware an item had sold until the buyer notified me. ebay did not send any notification. this is ridiculous. I cannot keep checking to see if an item is sold. they need to start notifying sellers of a sale. their new system is not working.

Ebay selling account blocked

Hello! My ebay account has been blocked, I can't sell products, can you solve this problem? Thank you in advance

Seller posted positive feedback but item still shows not delivered

Hello, I have an item where a seller obviously received the item as they posted positive feedback, but it still has not been marked delivered and the funds are still being held. Anyone know of a work around on this? Thanks!

Promoted listings: Fixed vs dynamic vs Promoted Listings Advanced

I've been mostly using fixed ad rate because it is otherwise impossible to ensure net proceeds on a sale. It would be nice to have the ability to base an item's buy it now price on whatever the dynamic ad rate is through a math/excel formula. I'm fin...

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gym and brain.

The Gym and the Brain book : A Path to Cognitive and Emotional Wellness" is an enlightening journey into the profound relationship between physical exercise and brain health. This comprehensive guide explores the myriad ways in which regular physical...

Resolved! Question about being below standard

Hi all, So we have been below standard for about 6 months now, mostly due to the fact we were making some of our signs and had one issue after another, plus with the slow down on ebay and us not showing up in search any more, can't seem to get out of...

Outrages, Ebay rmoves my products but let's everyone else sell from India, I am not crazy

So a few months ago eBay told me not to sell an item, even if it was FDA-approved, eBay would still remove it from my listing and get a strike on my account. Seems that if you sell medication from India that is clearly not FDA-approved and could caus...

Resolved! Why am I being punished?

Hey so I was almost broke and trying to make a few bucks and I came upon eBay, I had a couple tv screens that I wanted to sell so I put those TVs up and within a matter of time they sold, I shipped them and they get to the customer all broken, the bo...