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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

shipping

Hello, so I just sold my first item on ebay and my question is do I ship the item to the buyer after I get the payment or ship it now before I get the payment? I think I know the answer but I want to be sureThank You

Scammer?

Need some help with this one please! I am a new seller on eBay but I got some insights from someone that I buy a lot of parts from he has been walking me through the process of being a good seller on eBay. I always triple check my items before listin...

ebay authenticator returned my new supreme shoes with damaged and moldy supreme shoes

Sold a new supreme shoes (First 5 pictures before ship out and i even put marked on it).Shipped to ebay authenticator.ebay authenticator said: used item and return to seller.Received return and totally damaged and moldy supreme shoes (the last 4 pict...

Buyer complaint

I just had a buyer complain that two of his boxes were somewhat damaged upon receipt. But his items were delivered on March 7, so he has waited over a month to complain, which makes me suspicious that these were not damaged in shipping, but now he wa...

Resolved! Buyer started a return, listed item as "Missing parts or pieces" but didn't read description.

Hi eBay sellers, please help I'm in a difficult situation. Just recently I sold an used motherboard. In the package I put the motherboard, I/O shield, and some manuals and driver discs that came with it. Didn't include any screws as I don't have thos...

Low ball offers

I have seen the Best Offer auto accept and decline but never did itI thought it would be difficult for a huge amount of items +1000. However I muddled through it and it was super easy!! Now it is so…… quiet lol

Trouble Adding a Video

I need help adding a video to a listing. I didn't see an option on the app. On the desktop, there is an option to add a video. When I add it, it thinks that I am adding a photo, with an error message that says, "Format must be jpeg, png, or heic". It...

Seller Problems

I am frustrated ith the new eBay setup for selling! It takes me longer to navigate the new system, the word "SOLD" has been removed so I can't easily check what & when was sold, The active items layout stretches acoss the computer screen & is tedious...

New sellers are subject to way too harsh scrutiny

I don't really understand it completely. I know eBay is protecting themselves. But why entice and discourage new sellers?

Any advice for a new seller?

I have sold on ebay before (years ago) but would like to start selling much more frequently. However, I have always had the fear of dishonest or bad buyers. How common are they in your experience? I'm afraid one day of selling something expensive and...

Minimum Quantity Sale On Variation

How can I set a minimum order quantity on buy it now order in a variation. If I do not want to sell a single item but would like to sell 4 or more items in a variation, what can I do?

finding a specific store and changing all your items to 1 day ship, toggle offers off

How I am looking for a specific persons' store and cannot find the search buttom Have do I change to 1 day shipping for all my items in my basic store How to toggle offers off in my listings? Thank you

Ebay handling of VAT within the EU

Hi,I am a business seller located inside the EU selling on ebay.com. This means that my sales within the EU are burdened with my country's VAT (I do not pass the threshold of €10000 sales per year so I don't have to register at OSS). To my understand...