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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I have about 750 listings and now I go to my store and it shows 3 listings...anybody else having..

I have about 750 listings and now I go to my store and it shows 3 listings...anybody else having.. this issue? If I go to my seller hub, all is good but not my store. If I search for my items on ebay, they are non-existent except for the three in the...

Markdown Manager NOT working!!!!!!

I've been trying for weeks to run a markdown sale. But every time I try and launch a new sale or even copy a previous sale, I get a message that says "We ran into a problem but we're working on it. Please try later." No matter what I do, it keeps giv...

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Resolved! A "Ghost Listing" strikes again!

Just when I thought I'd seen the last of the "Ghost Listings" today I had another one. It's been some time since I've had one, I was hoping they were all gone now. I really hate having to cancel a sale for "out of stock" that I wasn't responsible for...

More sales

What can we do as a seller to increase our sales? 

Sales

I dont know about everyone else but my sales have come to a screeching halt. Not selling anything and I now have 500 listings. So discouraging.

User avatar by Adventurer
  • 499 Views
  • 15 replies
  • 2 helpful

Resolved! Buyer sends me return request, but claims only the packaging was damaged, not the contents.

I recently sold a statue collectible valued at $700 with a $200 shipping cost. After receiving the package, the buyer sent me a return request under the reason 'arrived damaged'. But then proceeded to say that only the boxes and foam packaging was da...

Buyer claimed item was not received...I responded immediately...how long do they have to respond?

Buyer bought an item from me.I shipped and provided tracking.Tracking shows that the item was received in mailbox.A month later the buyer claims the item was not received.I responded IMMEDIATELY with the tracking number once again in case they missed...

Handling Sales for An Estate

We are having trouble selling up my girlfriends fathers eBay account as an estate account to sell estate items. eBay is rejecting the EIN because the estate is not a recognized business. Would we be able to use her personal SSN to move the items with...

Charges for outstanding shipping label costs

Can someone help me? A friend sent me a page she found in her ebay account somewhere. She doesn't know how she got there. It was a list with auction ID#s then Details and under details it said Charges for outstanding shipping label costs. I don't und...

User avatar by Adventurer
  • 389 Views
  • 5 replies
  • 0 helpful

Multiple Listings Based On A Single Template

Hey all! Back again, this time with a question about templates and using them to create multiple listings. When it comes to either creating a template or a listing multiple items at once, I've been doing that for a while now with success; however, wh...

The cost of doing business n Ebay

i just shake my head. Sold this item a few minutes ago. What your buyer paidItem subtotal$100.00Shipping$0.00Sales tax*$7.75Order total**$107.75What you earned Order total$107.75eBay collected from buyerSales tax-$7.75Selling costsTransaction fees-$1...

Ebay has the worst customer service I've ever encountered. Bar none!

Every time I try to get an agent to chat with or a phone number to call to speak to a HUMAN BEING, they just loop me through "help" articles and then right back to where I started without disclosing how to contact an agent or without connecting me to...

User avatar by Rising Star
  • 449 Views
  • 22 replies
  • 4 helpful

Buyer initiating fraudulent claims

Good afternoon,This is a first for me but I thought someone could offer insight.A buyer initiated two claims for two pieces purchased. The buyer had bought three items. I emailed the buyer saying I was going tocombine the shipping and send in one pac...

User avatar by Adventurer
  • 185 Views
  • 5 replies
  • 0 helpful
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