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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Why do so many sellers not understand the concept of make offer?

All of these had the make offer function on their listing. Offered $25 on a thing of printer toner from a seller that was listing it for $29.99, they came back with $29.59. Offered $21 on a $24.99 item. Offer expired, I reached out to the seller, and...

complaint against ebay

How do you file a complaint against ebay?

INR

100%positive / over average / +30000 feedback but ebay has limit my selling to usa & canada / definetly fed up with all this

How to list a similar product

How do i list a similar product to add to my store without having to repeat everything

alphabetical listings

All of a sudden my listing are not in alphabetical order. !! What happened and how do I fix it!!!!

Need help with plate ID

I have tried google lens as well as eBay word and photo search and found no match. Also tried online forums like Reddit and Facebook as well as eBay Glass forum. Maybe I don't know what I'm doing, but all the forums I've tried have no traffic and are...

How do you get a company added to eBay's Professional Grader companies pull-down listing

Diamond Service Grading (DSG) is a trusted card grading & authentication service in the sports and gaming collectibles world, with whom I'm doing some consulting work with. Where I could use some help from the community, is in how to get Diamond Serv...

Resolved! A seller needs assistance

This is a first occasion situation for me and I am at a loss as to how to proceed. I sold a DVD to a buyer in Las Vegas, New Mexico that was sent to Fla. and continued to loop in that state. Postal workers in my hometown, on the phone and in the buye...

The seller opened a case for a refund but his parcel is located in his post office

I sold an item and shipped it on the next day. I provided a track number on ebay app but it wasn't tracking because in option for carrier there wasn't my postage carrier and I couldn't find a Spanish post carrier. So, I just provided a track number. ...

Just caught A Customer making false claim of Non delivery

Posting this info to show other sellers how to completely confirm via USPS that packages were delivered to the recipients address. Customer started INR WHEN PACKAGE SHOWED delivered at person’s residence via USPS. We responded to the case with tracki...

Has eBay lost some more of the market share?

As I watch the numbers drop day after day. Maybe eBay will run another $5 off promotion if you spend $50. That was a real winner. Let's explore that promotion for a minute. A $5 bill is equivalent to what a $1 bill was not too long ago. Everything on...

How do you create the drop down menu?

For example, I have a book series and some people only want specific books from the series to make up a lot of 10 books (similar to one of my other current listings). If it possible to do that without a store or is it a store only thing? I see it in ...

What is a good or average eBay sales conversion rate for 2023?

My eBay sales conversion rate is averaging 4.5 to 5 % for 2023 on approximately a total of 500 listings. I am curious what other eBay sellers rates are and what is considered a fair to good sales conversion rate.

Making offers

Hello, I would really like to make a lot more offers to people who have my items in their watch list. Ebay is only allowing me to "Send offers eligible" to newer items I havelisted. I would like to send a lot more offers to my "older" listings intere...