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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer requested return due to international shipping costs

I have a customer who had reached out asking if I can lower the shipping cost to due to the cost of the item, I said I can send an invoice once the auction ends. The customer won, and when I went to send the invoice, I was blocked because you cannot ...

Resolved! is it okay to sell videos ( normal videos not adult content ) on eBay?

is it okay to sell videos on eBay?to list a video thumbnail and describe video content and post listing for let's say $1 or $2?when someone buys it i have the video uploaded to a unique link to download it i send them link through eBay messages same ...

ebay not following their own policy regarding seller protections

sorry this is a long one .....so i've received three negatives in the last two weeks after years of having 100% positive...lets start with this latest one i received yesterday because the buyer hasn't received his item..no contact..never let me know ...

OK, eBay's IDIOT programming just cost me $39 in sales...

Customer contacts me, wants three coins. They're on her watch list, I send her offers. She wanted to buy them as a gift for someone. She messages me that when she gets my offers it makes her "check out" instead of adding to the cart, and it's chargin...

2024onlineshop Scam - Stealing eBay Listings/Scam

So, I have some car parts listed and I had a potential buyer message me to tell me that I'm too high on my part and that they can get it for half as much on another website, so I did some digging...... I found my part on a site called "2024onlineshop...

Buyer opens case for item not received, I refunded money to buyer. Item arrived but dont have item$

Buyer is located in Asia, I'm located in Canada. Basically what happened is, I shipped the item to the buyer, provided tracking number and everything. Shipping gets delayed and buyer opens a case for item not received. Because there's not much moveme...

Buyer left negative feedback immediately after purchasing and then canceled order without cause

I had a buyer yesterday that purchased an item (a pocket watch) from me for $80. The description was spot on and it had photos of the item from every angle. The item was exactly as described. Immediately after the buyer made the purchase (no more tha...

Issue with my Saved Drafts-Anyone else???

I have 4-6 saved drafts at any given time. Last 24 hours or so, when I select one of them to finish, it shows up for a couple of seconds and then I get the eBay “page not found” notification. Anyone else having or heard of this issue???

eBay UK Goes Permanently Fee Free For Private Clothing Sellers April 8

In yet another step in eBay's recent strategy shift back to consumer-seller roots, starting April 8, private (non-business) sellers in the UK will no longer pay final value or regulatory fees on clothing sales. How does free selling for pre-owned clo...

Resolved! How to block a non paying buyer?

I have had a few non paying buyers, there used to be an option of offering a 2nd chance, but I cannot find it, has it been removed?Anyway, I'd like to block non paying buyers so they do not become repeat bidders.Thanks for you help.

Attack/sue by SAD scheme (Schedule A Defendant) lawsuits Trademarks/Copyrights Infringement

Hello all, I’m a seller in Hong Kong but register in US eBay, I sell mainly per-owned/vintage model kits and watches/misc items(Most of them are my personal collections purchased long time ago and some are brought from authentic toys website), I sell...

Trading assistant in Akron, Ohio?

Trading ast

Is there a way to save listings?

Is there a way to save my listings for a longer time? If I don't want to use all my listings at once, like seasonal specific items, is there a way to save them without losing them over time? Thanks!

Price Guide For Trading Cards Disabled?

Has the Price Guide for trading cards been disabled or removed from the app? I noticed today in the Android app it is no longer showing the price guide banner at the top of searches for trading cards like it used to and I don't see any other way to a...

More Evidence Ebay Permits Fraud & Doesn't Care About Sellers

I sold a vintage piece of glass listed as used with a small rim of mineral deposit which was both described and photographed. The buyer received the item 2 days later and the same day left effusive + feedback how "thrilled" they were with the piece a...