04-24-2024 09:52 AM
Hello,
the buyer order was canceled automatically by eBay(System issue), after contacting ebay , they cannot do anything about the defect and the negative feedback i received.
Is anyone else here having the same issue?
Thank you
04-24-2024 10:22 AM
It looks like you have lots of feedback regarding cancellations and out of stocks. Why does this one bother you?
04-24-2024 10:43 AM
Don't contact eBay via support channels, use the automated tool.
Though I did see this among your many negatives: "I didn't realize he is in Morocco yet ships from NJ". Are you dropshipping or buying things after a customer buys from you? Either way, that's a quick ticket to a suspension, even if you've sold a lot so far.
04-24-2024 01:35 PM
Is anyone else here having the same issue?
@dane791
Yes.
https://www.valueaddedresource.net/ebay-randomly-cancels-orders-due-to-systems-issue/
04-24-2024 01:41 PM
@heckofagame wrote:It looks like you have lots of feedback regarding cancellations and out of stocks. Why does this one bother you?
Probably because in this case they weren't the one to cancel the order.
04-24-2024 01:54 PM
I wouldn't worry about it too much.
With feedback like that, I don't think you'll be around much longer.
04-24-2024 02:03 PM
@dane791 wrote:Hello,
the buyer order was canceled automatically by eBay(System issue), after contacting ebay , they cannot do anything about the defect and the negative feedback i received.
Is anyone else here having the same issue?
Thank you
I don't agree that you should get negative feedback if a system issue cancelled your order.
But I think you have much bigger problems with all the other negatives (and FWIW, I couldn't tell which FB was left from this system issue situation).
C.
04-24-2024 02:06 PM
Don't look like dropshipping is working out very good for them.