Still have mobile shipping glitch

[trustedbasset]

Shipping defaults to free shipping even though I did not choose it. When will they fix this. It happened to

me a week ago. Lost money and there is nothing I can do. It’s just frustrating. I’ve had this happen more than once. 

[gwzcomps]

That is the problem with using their mobile app. You have more control over your listings if you use the desktop site. You can always bring it up in this week's community chat 🙂

[carlqsportscards]

tyler@ebay 

@Anonymous 

Paging ebay employees for you. They might answer here before the weekly chat.

[Anonymous]

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@trustedbasset wrote:

Shipping defaults to free shipping even though I did not choose it. When will they fix this. It happened to

me a week ago. Lost money and there is nothing I can do. It’s just frustrating. I’ve had this happen more than once. 

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Hi @trustedbasset, no update to provide on this issue at the moment, but if you can provide me with an item number as an example I'll be happy to pass this along to our tech teams as a part of their investigation.