@eleanor*rigby wrote:
@duffy4444 wrote:
What's the problem with this seller not wanting to go thru with a sale that has set off an alarm in his head FOR WHATEVER REASON?
Don't push a seller into going against his better judgment, when taking the risk is something that you would do. It's not your $100 bill - it's his and his prerogative to do what he wants . . .
According to eBay's order cancellation policy, there are four reasons a seller can cancel a transaction:
When a seller can cancel an order
A seller can cancel an order if:
- The buyer asks to cancel the order and they haven't shipped the item yet
- The buyer hasn't paid within the time allowed
- The buyer used the wrong shipping address when they completed their purchase
- The item is out of stock (this will result in a transaction defect)
Which of the reason above would the OP have to legitimately cancel this order?...
We don't know if this seller wants to cancel the transaction. But IF he wishes to cancel a transaction such as this, he would most likely use the "out of stock" option (easily defended). Ebay states the penalty for occasionally doing so is just a transaction defect... Not a major online sales jail-term infraction, as some would compare it to.
This seasoned OP seller could probably handle a few of these cancellations and not hurt his performance metrics a whole lot. It doesn't sound like he is a seller who wants to cancel transactions left and right in a willy-nilly fashion. He says he wants to complete this order and maybe ship it, but he has a legitimate concern about the payment method. I would, too.
As just one possible example, could it be that he's concerned about a CC chargeback? This forum has way too many heartbreaking loss complaints about CC chargebacks and the nearly automatic loss of the seller's payment along with the loss of the item.
For this seller, that would amount to upwards of $300 when selling fees, shipping costs and additional chargeback costs are added in if he fights it. And CC chargebacks is but one of the many buyer scams that eBay is not adequately confronting, which naturally raises red flags to many sellers.
Once again, eBay, how about offering sellers optional scamming insurance, for a reasonable fee, against these rising scams? Your bottom line profits would improve when droves of sellers would again pay for scam insurance and resume listing their higher-value items with the buyer scam risks greatly improved or even eliminated. And that's just one suggestion... but doing next to nothing to help sellers against scams is simply not cutting it, and is mainly responsible for sellers instantly being leery about buyers with 0 feedback.
I haven't even touched on the high cost associated with mental, emotional, trust in eBay, and loss of time ramifications associated with having to go to the effort of filing and following up with police and FBI reports, USPS mail fraud claims, returned box-of-rocks insults, and a myriad of other scams that pepper this forum and the shipping and returns forums.
Knowing that all buyers start out with 0 feedback, I personally assess the risk of selling and shipping to them, and in the vast majority of such sales will follow thru with the transaction risk. But not with anything that I am not prepared to lose. Wisdom and risk assessment are the keys, and sometimes we have to think and go outside the box to protect ourselves when eBay won't.
Cheers, Duffy
