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Sellers Other Listings ZERO

Anyone else having this issue?, On the phone app if you go to a listing & then scroll down to sellers other listings, it says 0, When in fact I have over 2100 listings, What the Heck is this now!

Message 1 of 16
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15 REPLIES 15

Sellers Other Listings ZERO

No one at all with the same issue??, WOW

Message 2 of 16
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Sellers Other Listings ZERO

I don't have that issue because I don't use the app, I have it, but I prefer eBaying from a browser especially with anything to do with selling. With my ever aging eyes things on the app are hard to see. 

Message 3 of 16
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Sellers Other Listings ZERO

@meme6253 

 

I do not use my phone very much for eBay, however, I did notice what you described yesterday. I just checked a listing and it still shows 0.

 

Screenshot_20240501-055333_eBay.jpg

Message 4 of 16
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Sellers Other Listings ZERO

Same issue, but when I click on it, I get a list of other items.

Message 5 of 16
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Sellers Other Listings ZERO


@meme6253 wrote:

No one at all with the same issue??, WOW


You may want to post this issue on the Moblie Apps board here:

https://community.ebay.com/t5/Mobile-Apps/bd-p/iosapp 

 

Or, ask the mods to move this thread to the Mobile Apps board.

Message 6 of 16
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Sellers Other Listings ZERO

Yes it shows I have 0 other items outside whatever item you might be looking at. 

Message 7 of 16
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Sellers Other Listings ZERO

Thanks, I did not know there was a mobile apps board, Seems unnecessary

Message 8 of 16
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Sellers Other Listings ZERO

Yeah if i click on it i get my listings, but it never showed 0 before??

Message 9 of 16
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Sellers Other Listings ZERO

If you click on it you get your listings, But it has never shown 0 before, Has me a bit concerned

Message 10 of 16
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Sellers Other Listings ZERO

If I look at my listings on the app, it doesn't show a number at all, just "Seller's Other Items" and does take me to a complete list.  I looked up a random listing from someone else to check, and I see the same thing there.  If it's a bug, it seems it's only affecting some people.  Could definitely be a bug, though, which seems likely. Maybe they're rolling out a new version to show how many listings there are from that seller, but it's glitching?

Message 11 of 16
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Sellers Other Listings ZERO

I see there is also a post about this issue on the Technical Issues Board here (eBay Community staff has been tagged):

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Sellers-Other-Items/m-p/34440019#M126128 

 

Just curious, are you using iOS or Android?

 

 

 

Message 12 of 16
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Sellers Other Listings ZERO


@meme6253 wrote:

Thanks, I did not know there was a mobile apps board, Seems unnecessary


I only suggested posting on the app's board to get more attention on the issue. 

Message 13 of 16
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Sellers Other Listings ZERO

I have over 3k listings and only around 600 are showing up. This has been happening for a long time on all 3 of our anchor stores. The eBay mobile app is used by 35% of all buyers. Missing out on sales for sure...

Message 14 of 16
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Sellers Other Listings ZERO

I meant it seems unnecessary to have another board for app issues

Message 15 of 16
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