eBay

clmfe · ‎02-09-2024

Has anyone had a buyer purchase an item on an offer that you did not send out.

This has happened 3 times now. I do not have the "send offers automatically" box checked. I spoke to E-Bay customer service and they told me the offer was sent out the day prior to the sale. I know for a fact that I did not send any offers out that day.

Any insight anyone might have would be great.

Thanks

ittybitnot · ‎02-09-2024

@clmfe

Apparently, it is not something you 'check' or select, but rather something you must DESELECT when making a listing. You can read about it here:

https://community.ebay.com/t5/Selling/Buyer-Accepts-Offer-not-from-me/m-p/34280341#M2353264

On the other hand, if you "Accept" a buyer's offer, there is another issue with that as well once you become enrolled in the new "enhancement, intended change, experience that looks like a glitch" where accepted offers morph into YOU SENT AN OFFER. Since you do not use the "Make Offer" feature, that is not likely your problem.