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@lamber9347 wrote:Received a message that my account was to be debited for outstanding fees and expenses. .... That's when it dawned on me this is the start of the month and they are simply charging my store fees. Store fees, that what this is. Why couldn't they have worded the message as "your account is being debited for STORE FEES". Two simple words would have made all the difference.
Store fees....two simple words....
What you are seeing is the difference between experienced, local designers & developers vs newbies fresh out of college who "know it all" and overseas outsourced developers who don't understand your local culture.
I developed systems for three decades. When I started out, I listened, a lot. The people I was working with were all a bit older than me (7-10yrs) and most were very very good at what they did. By paying attention to what they were doing, I learned how to think something thru before you start playing with code. And when you do code, Keep It Simple Stupid so the next clueless contractor can read it and modify it more easily. It helps.
When you send things out to people who are only concerned with slamming out code and meeting unrealistic deadlines, you get applications that seem a little brain-dead. Or that don't really sync up with the rest of your corporate optics. When you start thinking about it, you'll start seeing it.
The solution here is to not only pass the messaging subroutine the message number you want sent, but also a text field that can be used to enhance the readability/clarity of the message. It doesn't take that long to do, and it's not difficult to code... but you have to think about it, you have to understand your customer (sellers) and what they need to do what they do the best that they can. Time wasted trying to figure out what a simple message is about is time not spent on developing new inventory, posting new inventory, answering customer questions, or just managing your business.
I guess they don't teach that in college anymore. Maybe that's why the job description is "coder" instead of "developer". Kinda sad, actually.
-Bob.
I received this yesterday.
In my case the charge is for two eBay Standard International Shipping Fees. I confirmed it within the Managed Payments Transactions as they specific what listing the charges are against.
Someone not using due diligence may kick this back to their Credit Card Company as a Charge Back/Reversal.
@slippinjimmy wrote:
What do you get if you click the "See Charge Details" link?
That is a good question.
This is what I got when I just now clicked on it. Does not explain anything. I do not even know what it means.
It sounds like they are talking about Managed Payments, but I have been on Managed Payments for about 11 months now.
@lamber9347 wrote:Received a message that my account was to be debited for outstanding fees and expenses. .... That's when it dawned on me this is the start of the month and they are simply charging my store fees. Store fees, that what this is. Why couldn't they have worded the message as "your account is being debited for STORE FEES". Two simple words would have made all the difference.
Store fees....two simple words....
What you are seeing is the difference between experienced, local designers & developers vs newbies fresh out of college who "know it all" and overseas outsourced developers who don't understand your local culture.
I developed systems for three decades. When I started out, I listened, a lot. The people I was working with were all a bit older than me (7-10yrs) and most were very very good at what they did. By paying attention to what they were doing, I learned how to think something thru before you start playing with code. And when you do code, Keep It Simple Stupid so the next clueless contractor can read it and modify it more easily. It helps.
When you send things out to people who are only concerned with slamming out code and meeting unrealistic deadlines, you get applications that seem a little brain-dead. Or that don't really sync up with the rest of your corporate optics. When you start thinking about it, you'll start seeing it.
The solution here is to not only pass the messaging subroutine the message number you want sent, but also a text field that can be used to enhance the readability/clarity of the message. It doesn't take that long to do, and it's not difficult to code... but you have to think about it, you have to understand your customer (sellers) and what they need to do what they do the best that they can. Time wasted trying to figure out what a simple message is about is time not spent on developing new inventory, posting new inventory, answering customer questions, or just managing your business.
I guess they don't teach that in college anymore. Maybe that's why the job description is "coder" instead of "developer". Kinda sad, actually.
-Bob.
