So I’m a new seller. I put up close to 40 auctions my first go around. My mistake was I scheduled most of them and did so have g them all close with in like a 2 day period.
I sell higher end glass pieces primarily so packing in the correct box size and protective wrapping is paramount. I ran out of supplies which caused a day delay to the process of getting everything out. But all in all I had 7 orders that went over the 3 days before over due. 4 went out the day they hit over due. And the remaining 3 were customers either asking me to ship at a later day because they wouldn’t be home. Or a buyer out of Australia mistaking the global shipping program with the eBay’s international shipping. That customer is a seller with like 100,000 orders u see her belt. I was taking my direction from her trying to find how to ship this large package she said I could but could find it. Finally I figured out she was mistaken the services. We decided to cancel the order and I’d relist it for her to buy after signing up for global shipping.
EBay focuses on your seller metrics not your feedback when they do seller level evaluations. While your feedback may look good so few buyers leave feedback these days it's of little value. Look at your metrics in your dashboard. All of these should be 0 other than the tracking uploaded on time which should be 100%.
also as of now the other two delayed request have been shipped out as per the customers request.
but I get restricted by eBay. First I just provide tracking, done.
then they all must show proof delivery, done.
At least you are just restricted and not suspended.
mind you now I’ve been waiting 5 days to get paid, it’s the first of the month. I just sold almost 3k worth of glass.
the day all the deliveries show delivered. Instead of sticking to their word. I get more nonsense.
The payment holds are one of the worst potential issues a seller must face. How eBay figures out which payments to put on hold and for how long doesn't appear to be consistently applied other than when an account is under review. Make no mistake the ONLY reason eBay has this policy in place is to cover their own posterior regardless of what they claim. They also earn interest on your held funds which they keep.
show proof of ID, they want cards and paperwork. Then to make it even more ridiculous. I need to show receipts for all the items I sold? I mean I can I have them but why on earth would they need this? They believe it make believe glass? Doesn’t the zero complaints and the positives reviews tell the true story here?
The request for receipts is an attempt to cut down on the stolen merchandise that sells through eBay although I am not sure, since you make your items, how eBay would even think you are maybe stealing the sand or other materials you use in the production process.
what’s next, are they going to ask me to send them my birth certificate, then potentially a permission slip from my wife showing her approval of selling glass on eBay?
Actually the next request will probably be for fingerprints and a blood sample for DNA analysis. 😁
Seema eBay frankly doesn’t want sellers here? Or at least me. And I got to say whatnot and other marketplaces sure as heck roll out the red carpet treatment to new Sellers. Acting and showing they are thrilled for us to be there.
Because of the policies and processes with eBay I diversified across multiple platforms and venues LONG ago and now eBay accounts for less than 20% of my sales and that number continues to dwindle.
is there a point in continuing to play the game of provide and then wait for more waiting?
It is still a viable platform but there are other options. You can continue to play along with eBay but if you find the requirement are simply not worth it then I would quit selling on this platform. There are also other options as a buyer and like my sales my purchases off eBay have dropped to almost 0 other than some items I cannot find elsewhere.
Irritated that eBay treats themselves like customers and everyone else like the problem with in their business operation.
