07-15-2017 06:36 PM
So I sold an item for $19.99 total, free shipping. My paypal fee came to $1.18. Is it not 2.9% and 30 cents?Because that should be 88 cents.
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07-15-2017 11:09 PM
@southern*sweet*tea wrote:
@bartermaniac wrote:The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
No. If your buyer had a US Paypal account you would not have been charged a currency fee. I'm sure there are plenty of expats that buy from overseas with US Paypal accounts.
You were charged the fee because your buyer, irregardless of his location and where the item is being shipped, has a non-US Paypal account and paid with a currency other than USD.
It isn't related to the currency being used. A buyer with a UK PP account could pay using $US and the US seller would still pay the 4.4%. Buyers always pay any currency conversion fees.
07-15-2017 06:42 PM
@bartermaniac hmmm, the $ 1.18 is more like 4.4% plus the 30 cents. I know international sales are higher than US sales but not sure if that applies since you are based in the US ... was this a domestic or international sale?
07-15-2017 07:13 PM
@bartermaniac wrote:So I sold an item for $19.99 total, free shipping. My paypal fee came to $1.18. Is it not 2.9% and 30 cents?Because that should be 88 cents.
If it were $1.08, I would say it is a cross-border payment (which is charged 3.9%, not 2.9%).
I have no idea why you would be charged $1.18.
07-15-2017 07:28 PM
It is a Seller Protection Florida address but it is unconfirmed. It also says "the sender of this payment is non-U.S. verified. " Both names and addresses are the same for buyer and receiver so I'm stumped.
07-15-2017 07:34 PM - edited 07-15-2017 07:35 PM
@bartermaniac, @luckythewinner
Okay, I think I solved the mystery ... PayPal announced and implimented new rates earlier this year, went in to affect March-ish. Pic below shows them. Anyway, if your sale was international the pic below supports the 4.4% I came up with plus 30 cents to get to the $ 1.18. Its funny I saw this thread because I was just reading one or a post about the different %s for different type sales. Look down in the smaller print, they show 4.4% for International sales. I also found in the PayPal Community, at least in the UK, there is a 1.18% adder for "cross boarder" sales on top of their 3.9%, but again that's the UK not here.
07-15-2017 07:38 PM
@bartermaniac wrote:So I sold an item for $19.99 total, free shipping. My paypal fee came to $1.18. Is it not 2.9% and 30 cents?Because that should be 88 cents.
It wasn't an overcharge. Your buyer is international. Using a florida reshipper. The fee for international payments is higher-4.4%.
07-15-2017 07:41 PM
@bartermaniac wrote:It is a Seller Protection Florida address but it is unconfirmed. It also says "the sender of this payment is non-U.S. verified. " Both names and addresses are the same for buyer and receiver so I'm stumped.
I've never heard of te "Seller Protection Florida" term but the message that "sender of this payment is non-US Verified might lean towards an international buyer using a forwarding company here in the US ... I think both eBay & PayPal probably know the Buyer's PayPal account is registered in another country so they are technically making an international purchase just that the ship to is US. I've had a few Buyers use Forwarding services but I never bothered to check the PayPal Fee ... not much I can do about it anyway. It might be worth posting on the PayPal Community complaining that true international purchases WITH an international ship to should be charged the extra % but International Purchases with US address should NOT.
07-15-2017 07:45 PM
@mr_lincoln wrote:@bartermaniac, @luckythewinner
Okay, I think I solved the mystery ... PayPal announced and implimented new rates earlier this year, went in to affect March-ish.
Thanks! I had completely forgotten about the rate change for international.
Bartermaniac, just so you know - this is a paypal fee and it has nothing to do with where you are shipping - it has to do with where the paypal account is registered.
And
07-15-2017 08:12 PM
The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
07-15-2017 08:27 PM
@bartermaniac wrote:The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
No. If your buyer had a US Paypal account you would not have been charged a currency fee. I'm sure there are plenty of expats that buy from overseas with US Paypal accounts.
You were charged the fee because your buyer, irregardless of his location and where the item is being shipped, has a non-US Paypal account and paid with a currency other than USD.
07-15-2017 08:38 PM - edited 07-15-2017 08:40 PM
@bartermaniac wrote:The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
There's always something changing, raising, policy updates...
It's defect, it's not a defect. INAD is better than out of stock, my head spins..
It's a miracle we can keep it straight & often it's a collective effort of sellers, sharing their knowledge right here on the boards, that save the sellers hiney! (And answer questions)
CHEERS lol
07-15-2017 10:24 PM
@bartermaniac wrote:It is a Seller Protection Florida address but it is unconfirmed. It also says "the sender of this payment is non-U.S. verified. " Both names and addresses are the same for buyer and receiver so I'm stumped.
I think it's the charge for currency conversion. Buyer does not have a US Paypal account.
07-15-2017 10:52 PM
@bartermaniac wrote:The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
Actually foreign Buyers use the forwarding company to accumulate a number of items before sending them overseas so save on shipping costs. The UP side for US seller is tracking only goes to the Forwarding company and you are done. If the item gest smashed, lost or stolen between Forwarder & Buyer its not your problem. eBay has no issue with Buyers doing this by the way but yes, Sellers pay a little more in fees for this arrangement. I think out of just over 1,000 sales maybe 4 or 5 were to foreign Buyers doing this.
07-15-2017 11:09 PM
@southern*sweet*tea wrote:
@bartermaniac wrote:The Seller Protection address in Florida is what I meant. So if I'm to understand you correctly, this is the way an International buyer can get around my "not selling outside the U.S." But Paypal goes ahead and charges me for an International sale although the item is plainly going to Florida. Wow. There's always something new for sellers to learn here.
No. If your buyer had a US Paypal account you would not have been charged a currency fee. I'm sure there are plenty of expats that buy from overseas with US Paypal accounts.
You were charged the fee because your buyer, irregardless of his location and where the item is being shipped, has a non-US Paypal account and paid with a currency other than USD.
It isn't related to the currency being used. A buyer with a UK PP account could pay using $US and the US seller would still pay the 4.4%. Buyers always pay any currency conversion fees.
07-16-2017 08:26 AM
I've gotten a class action settlement from PayPal.