06-03-2023 02:45 PM
I accepted an offer for an item on 5/30/23 and still today, (6/3/23), five days later; the option to "cancel and relist because buyer hasn't paid" is not coming up.
06-03-2023 02:48 PM
Did you send an invoice out? Do not send any out. eBay does that. When you send a payment notice out the date when change to the day you sent a payment notice out.
06-03-2023 02:48 PM
If you sent an invoice to remind the buyer to pay it resets the clock to cancel for nonpayment.
06-03-2023 02:50 PM
In eBayspeak, it's only been 4 days today. Try again tomorrow.
06-03-2023 02:54 PM
Look at the end time of the listing. It has to be a little after 96 hours. I have done as early as 96 hours and a minute. Block the buyer.
06-03-2023 02:55 PM
Today is the 4th day after the transaction. The option to cancel based on "Buyer hasn't paid" will appear if the buyer doesn't pay within 4 full days, i.e., 96 hours. So it should show up some time today based on the time of the transaction.
May 31 = 1 day after the transaction
June 1 = 2 days
June 2 = 3 days
June 3 = 4 days
06-03-2023 02:59 PM
Hang in there until (at least) one second past 96 hours from the sale. You're all good. 🙌
06-03-2023 03:00 PM
I've noticed recently that about 1/4th of all my accepted offers are just never paying. It's incredibly frustrating as many are on auction items & they "skipped the wait" by sending me an offer only to have the item sit in wait, unseen by other Buyers 😞
I do appreciate that eBay is implementing an immediate pay mode for some of these but now feel it needs to expand to all items purchased via offer or allow the item to stay available for sale until actually paid for.
06-03-2023 05:04 PM
Go to your buyer requirements
Check the box next to “Require buyers to provide a payment method before they make an offer”
This way when you accept their offer they automatically pay. No more unpaid offers.
06-04-2023 05:16 AM
I've done everything I possibly can to avoid "cancelling buyers", yet it still happens frequently.
06-04-2023 05:16 AM
This must be a recent change they implemented because barely a week or two ago this did not happen when I sent invoices.
06-04-2023 05:24 AM
eBay has always offered the seller the opportunity to list as Buy It Now, Immediate Payment Required. There are some categories where this works better than others. For instance, if other sellers are selling your widget for between $15-20, you could list yours as BIN for $17.
06-04-2023 05:44 AM
been longer than that for me. every invoice notice you send resets the time they have to pay another 4 days out.