Buyers Mistakenly Selecting Local Pickup At Checkout

[suprant]

I've been suddenly having this issue in the past 2 months of so, that has never happened in all my years as an eBay seller. Recently I keep getting buyers selecting local pickup at checkout, but expect shipping. I assume this is due to a change eBay has made to the checkout process. I immediately contact them after purchase as ask when they would like to arrange pickup, with no response. A week later I get an "item not received" claim opened, or a message from them confused as to why they didn't get their item.

Is anyone else experiencing this? Is there a solution outside of just waiting for eBay to fix it?

[suprant]

It depends on the item. In my experience, if it's not small enough to use USPS, then the only available shipping options could get very expensive to PR.

[ittybitnot]

Why don't you offer free shipping to PR? It might take longer but the cost is no more than  to ship to zone 8 

@fab_finds4u 

Actually, there is a problem with PR.  It depends on how the buyer registered in the first place.  Even though it is the SAME PLACE, if the buyer registered as PR being a "state" of the US, your assertion would be correct.  If the buyer registered with PR as a "country", eBay/Adyen treats it like an international sale.  

[sextons-sweet-deals]

I'm seeing this issue at my end. I probably have 90%+ calculated shipping with option for local pick-up. My other 5%+ are too large to ship.

In the past four days, I received 3 different offers and 3 different items that have calculated shipping cost. Locations of the potential buyers were Texas and Florida.

Each of these offers just show what the buyer is offering and '+local pick up'. It sounds like if I accept, I won't be able to print a shipping label per your experience. 

I know these buyers are not going to drive from Texas and Florida to Indiana!