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Buyer asked for refund, but did not send the item back !

Hi guys,

 

I buyer didn't want the item he bought from me. So he said he would send it back to me and requested a refund.

I already gave him a full refund, but the buyer didn't send the item back. So what can I do? 

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3 REPLIES 3

Re: Buyer asked for refund, but did not send the item back !

Nothing.

Message 2 of 4
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Re: Buyer asked for refund, but did not send the item back !

Dont give any refunds until you get the item back and you inspect it unless you dont want the item returned then it doesnt matter.

Message 3 of 4
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Re: Buyer asked for refund, but did not send the item back !

@zezinhojcab

 

I'm sorry, but you have learned a hard lesson. Never refund until you have the item back.

 

The next time someone wants a refund, send this message:

 

Dear Buyer;

 

We are sorry that you are unhappy with your item. Please return the item for a refund.

 

From your Purchase History, Select "Return this Item". We will issue a refund when the item is delivered to us.

 

Thank You.

Seller

 

 

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

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