09-20-2023 10:48 AM
For a few weeks I've been getting 'a new device is using your account' emails from eBay, right after I sign in.
We noticed a new sign-in on your account at ebay.com. Here are the details: Time of sign-in Sep 20, 2023 9:50 AM PST Device Unknown Approximate location XXXXXXX If this was you, there’s nothing you need to do. If it wasn’t, please change your password right away.
As far as I know, I've changed nothing in my browser's settings.
Somehow, eBay thinks I'm signing in with a new device every time. Anyone know what could be causing this and how to fix it?
Thanks!
09-20-2023 11:02 AM
I get them almost daily, If you are routinely erasing your browser cookies, or changing your network address, this will pop up every time on your first log in. I delete cookies just about daily, so I see this on the next log into eBay.
Just make sure the time matches to your log in.
09-20-2023 11:14 AM
Notification of new device. - The eBay Community
09-20-2023 11:15 AM
Forgot to add,
you can also click your account (top left) above sign out, click sign-in and security, then click sign-in activity and look at your previous log in sessions and see if everything looks ok.
09-20-2023 12:44 PM
Thanks for the fast responses. I thought about that clearing the cookies/cache might be the reason, but I only do that weekly. I will check my account.
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